Saturday 16 October 2021: Some services for Council Tax and Housing Benefit accounts will not be available from 8am – 7pm on Saturday due to system testing
Have your say on our proposed changes to the 2022/23 Council Tax Reduction Scheme
Using My Account to report environmental problems
You can use My Account to report a number of environment/street problems (a full list of what can be reported is here).
If you previously used My Account to report problems
Viewing previous reports
If you used My Account to report problems then you need to use the same email address you used before if you want to see records of any previous issues you reported.
If you made a report before the changes on 19 August - the report will have been received and will be processed - you just may not get updates through the new My Account.
You can still report issues without using My Account - view report it guest login for more details.
If you need to chase up an issue you have already reported, or report a different environmental issue please use the following e-form:
If you need help registering or logging into My Account - see our My account help page
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