Missed bin collections
Before you report a missed collection
- Check to see if you have a contamination tag on your rubbish or recycling bin. We cannot collect contaminated bins on the normal round. Check our which bin to use page to find out what can and cannot go into your bins.
- Check which day your bins are supposed to be collected and, if necessary, report a missed collection by visiting the waste and recycling services page.
You can also report a missed collection by contacting the Veolia Contact Centre:
- Tel: 020 8885 7700
- Email: firstname.lastname@example.org
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