If a child needs immediate assistance from the police or ambulance services please call 999.
Are you concerned about a child?
If you have concerns that a child may be at risk of significant harm or has already been harmed or abused then you should make immediate telephone contact with Haringey's Multi-Agency Safeguarding Hub (MASH).
Please do not keep your worries to yourself. An example would be if a parent collected a child from school and was intoxicated, or a parent was in the process of physically abusing a child.
Safeguarding is everybody’s business and if you are worried about a child or young person, please tell us. All children and young people have the right to live in safety, without emotional cruelty, neglect, violence, or sexual abuse.
Report your concerns
If you have concerns for a child or young person’s welfare and believe that they may require some help or additional support, please use the numbers below to contact staff for advice.
Calls to the emergency duty team will be logged by a call centre. An emergency duty social worker will ring you back.
If you are a professional or volunteer
Immediate risk of harm and professional consultations
If you are a professional or volunteer working with children this is a dedicated advice line for professional consultations and urgent safeguarding referrals:
Phone: 020 8489 4533 – Monday to Thursday: 8.45am to 5pm; Friday: 8.45am to 4.45pm
Please ensure that you follow up any telephone contact with a written referral via the online portal within 24 hours.
NO immediate risk of harm
If you are a professional or volunteer working with a child or their family and there is no immediate risk of harm to the child, but the family would benefit from additional support, you should complete the online referral form via the link below:
Getting consent before making a referral
Advice is always available from MASH. In the majority of cases, professionals should get consent before making a referral to MASH.
The exception is when you believe that contacting the parent/carer could place a child or another adult at risk of harm. In these exceptional circumstances, or if consent is refused or cannot be obtained, you should still contact MASH via the consultation line for advice.
Child neglect: recognising the signs
See our child neglect page to learn more on recognising the signs and what action to take.