Potholes are usually formed during the winter months as a direct result of snow, ice and prolonged periods of rain and occur where an area of the road's surface has broken up and fallen out.
We carry out regular inspections of the roads but also rely on the public reporting potholes to us. We inspect all reported potholes and risk assess them to prioritise their repair.
The assessment will take into account many issues including the location of the pothole in the road and the amount and type of vehicle that uses the road, such as cars or pedal bikes.
Report a pothole
Report it online
If you report a problem with potholes using My Account, you'll be able to view the progress of your report. Select the Road defects (potholes) category from the drop-down menu:
If you don't require updates on progress you can report these issues to us anonymously without registering:
What happens once I have submitted my report?
Please see what happens to reports made online for information.
Suspected damage to your vehicle
If you believe a pothole has caused damage to your vehicle, you can write to, or email the council to get a claim form. You will need to complete the form and return it with your supporting documents/evidence.
Request a form by post
Haringey Council Insurance Section,
10 Station Road
Request a form via email
Send an email to:
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