Personal Outcomes Evaluation Tool (POET) survey - If you are a young person with SEND; a parent or carer of a child or young person with SEND or a SEND practitioner, help us to improve our services by completing the POET survey

Apply for transport

Apply for SEN Transport and Travel Assistance

You do not have to reapply for transport each year. Only reapply if there has been a change in your circumstances.

The council can provide transport to support your child to attend a special school if you live outside the distance requirement, which is a walking distance of 2 miles from your home to the special school if your child is under 8 years or 3 miles if your child is 8 years old or over.

For a child with SEN or a disability, the nearest suitable school may well be farther away than for other pupils, and walking may not be an option.

In this case, the council provides a home to school transport service for pupils. For more information please see our SEND travel policies:

In order to get in touch with our Transport Department please contact us at the address below.


In order to get in touch with our Transport Department please write to:

  • Passenger Transport Service
    Alexandra House - 2nd Floor
    10 Station Road
    Wood Green
    N22 7TR

Contact name and number:

  • Viviane Austin - 020 8489 4376
  • Kathleen Johnston - 020 8489 5692
  • Pembe Hippolyte - 020 8489 5629
  • Ricky Morris - 020 8489 6937

Important: if you have a general enquiry, please avoid calling at peak times, such as 7.45am-8.45am and 2.30pm-3.45pm.

If your query is urgent please do call and we will endeavour to respond to you as soon as possible.

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Page Last Updated:

October 25, 2022

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