Accessibility statement for Haringey Council

This accessibility statement applies to, some of our e-forms based on and the Council meetings system on Other Haringey sites we link to will have their own accessibility statements.

This website is run by Haringey Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser functionality
  • zoom in up to 400% without horizontal scrolling
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • interact fully with the website using a screen reader (including the recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use (external link).

How accessible this website is

Most of the website should be accessible, however, we know some of the e-forms used on the website are not currently fully accessible. 

Known issues with the website:

  • Where adverts are in use the focus is not clear on the box to select advert.

Known issues with e-forms:

  • Landmarks are not included to enable within page navigation for screenreaders.
  • The text in the top navigation does not have sufficient contrast.
  • Extra information next to form inputs are not associated with the inputs.
  • Browser-based form auto-fillers may not work correctly as the inputs do not use the ‘autocomplete’ attribute.

Known issues with the council meetings system:

  • Agenda front sheets uploaded before October 2021 did not all have a page title.

We are also aware that some of the advertisements displayed on our website are missing alt text and hence are not accessible. These are provided by third parties and outside of our control.

Similarly we have no control over the way Tweets are displayed on the home page Twitter widget - meaning there are some colour contrast issues.

Third party systems we have commissioned and currently link to are covered under separate accessibility statements.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please see our Translation and Interpreting page.

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (external link).

Technical information about the accessibility of this website

Haringey Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 (external link) AA standard, due to the following ‘the non-compliances’ listed below.

Non-compliance with the accessibility regulations

On the main web pages:

  • 2.4.7 Focus visible: On pages where adverts are present the focus is not clear on the box to select advert on the right hand side of the page.

These issues are with the developers and shall be fixed by December 2021.

Within the e-forms: 

  • 1.3.1 Info and Relationships: Extra information next to form inputs are not associated with the inputs in the e-forms.
  • 1.3.5 Identify Input Purpose: Inputs which request user-information lack the autocomplete attribute in the e-forms.

These issues require an upgrade from the e-form supplier to be fixed. The estimated completion date for the work is currently December 2021.

Known issues with the council meetings system:

  • 2.4.2 Page Titled: PDF documents should have titles that describe the topic or purpose of the page. Agenda front sheets uploaded before October 2021 do not all have a page title.

A fix introduced by Modern.Gov (the supplier of the system) in September 2021 has made this mandatory for all new documents. Unfortunately there are too many older documents to go through and change. 

Other issues:

  • There are colour contrast issues within the Twitter feed on the homepage. We have no control over this as it is provided by a third party.

Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations


The adverts sometimes shown on the pages are from a 3rd party provider, and appropriate alternative text is not usually present. We are working with them on this issue, but as a 3rd party it is out of scope of the regulations.

PDF documents

Not all PDFs are created in an accessible way with clear structure, headings and links.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 (external link) if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards where possible.

What we’re doing to improve accessibility

We plan to identify and fix the issues with the e-forms according to the timescales shown above.

Preparation of this accessibility statement

This statement was first prepared on 10 June 2020.


The statement was prepared following a manual WCAG 2.1 accessibility audit of a representative cross-selection of 25 pages by Nomensa (external link) using Google Chrome and Safari.

Initial tests were carried out in October 2019. Fixes were implemented and the pages re-tested and passed on 10 May 2020.

Review dates

This statement was last reviewed on 30 September 2021 following external review from the accessibility monitoring team at the Central Digital & Data Office.

Next full review date September 2023 (which is when we aim to deliver a new website).

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Page last updated:

February 9, 2023

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