Home » Contact

Pay, report and apply for it online

Pay it

Important: payments cannot be made between 11.15pm and 11.59pm on weekdays - see our full terms and conditions.
 

Apply for it / book it

Report it

My Account

My Account allows you to access and manage a range of council services quickly and easily.

In My Account you can:

  • manage your council tax account, make payments and set up direct debits
  • report an environmental problem
  • access the library catalogue
  • apply for free school meals and clothing grants

Parking permits account

We're making it easier to buy parking permits.

We’ve introduced paperless virtual permits to replace the old-style paper permits.

Help and support

See our Here to Help page to find out about help and support available to you. It includes:

  • a benefits calculator
  • contact details for our financial support team
  • details on benefits and grants
  • information on free school meals and clothing grant
  • details on help with employment, housing and mental health support

Page Last Updated:

February 21, 2023

Tell us what you think about this page

Problem with a service?
If you have a service problem or complaint you need help with then please visit our contact pages.

Help us improve this page
If you want to make comments specifically about this page, then please answer the questions below.

* = response required

Ease of use

Overall, how easy was it to get the help you wanted today?

Service required

What was the main service you were interested in today?

Purpose of visit

What was your main purpose for coming to the website today?

Device and browser information

It will help us understand any problems if you can tell us a bit about what you are using to browse the website:

Which type of device are you using right now? (optional)
Which browser are you using? (optional)

Your comments

Please use the following space to tell us more about your visit today. 

Please note that if you want to report a problem with a council service or have a general service request, you will need to contact Customer Services directly.

Covid-19

Did you visit the website for information related to COVID-19?
Did you find what you were looking for? (optional)