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Make a complaint

Please answer the following questions so we can ensure your complaint goes to the right place and is dealt with as quickly as possible.

Please note: Homes for Haringey tenants should make a complaint via the Homes for Haringey website. 

Do you want to report an issue such as such as a missed refuse collection, road defect or antisocial behaviour?

Report an issue options

To report a specific problem visit the Report it page.

Do you want to appeal a decision relating to a Housing Benefit, Council Tax decision, planning application or Penalty Charge Notice (PCN) challenge?

Appeal a decision options

Please visit the Appeal a decision page.

Are you making a complaint on behalf of someone else?

Are you making a complaint on behalf of someone else?

Please print and complete this  Consent form (DOC, 53KB) before continuing. You will need to upload this to the e-form when submitting details of your feedback.

Is your issue related to children's social care?

Is your issue related to children's social care?

Is this matter currently being considered by the courts?

Is this matter currently being considered by the courts?

We are unable to accept a complaint on matters being considered by the court. Please raise these issues with your legal representative.

Visit the Children's Social Care complaints procedure page.

Is your complaint about an Adult’s social care function such as assessments, personal budgets or care packages?

Is your complaint about an Adult’s social care function such as assessments, personal budgets or care packages?

Please visit the Adult Social Care Complaints Procedure page.

For any other complaint please visit the following page.

Complaining about a Council Service.

Page Last Updated:

28 January 2020

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Please note this form is not for general service requests or reporting issues with a service. It's quicker for you if those comments are sent directly to Customer Services.