Home » Parking, Roads and Travel » Parking » Penalty Charge Notice (PCN)

Challenge a Penalty Charge Notice (PCN)

What you will need to challenge your PCN

  • your PCN number
  • your email address
  • evidence to support your challenge

I’ve lost my PCN or PCN number

Challenge a penalty charge notice online

Challenge your PCN online

Please note, the online form will time out after approximately 20 minutes. To prevent this you should prepare the text of any challenge in a document and then cut and paste the text directly into the form.

Make a note of the reference number beginning with ‘TF’ as you will need this if you decide to contact us later. You could take a screen shot or print the confirmation details screen.

You won't get a confirmation email once you've submitted your challenge. If you see the ‘Challenge complete’ confirmation details screen including the challenge reference number (see example below) that means we've received your challenge.

The image on screen should include ‘challenge reference number’ and a number beginning TF

 

Challenge your PCN starting with HP

Please follow the link to our online parking ticket viewer below.

Challenge your PCN starting with ZN

What happens next?

When we receive your challenge we will put the case on hold. 

If you challenge the penalty charge notice within 14 days of the date of service printed on the PCN and your challenge is unsuccessful, we will allow you to pay the reduced amount within 14 days of receiving the decision notice.

Please note that the team only responds to challenges and enquiries made online and in writing.

We don't accept appeals and enquiries about PCNs via email or over the phone.

Check progress of a challenge you've already made

 

Please visit the London Tribunals website (external link) for more information on the Penalty Charge Notice enforcement process.

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Page last updated:

March 31, 2021

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