Pest control cancellation fees
Part of: Pest control booking and fees
Change your appointment
If you want to change your appointment, there's no charge provided you give us more than 2 working days' notice.
Please contact us to arrange this.
Cancel all visits
We'll refund the cost of treatment, less a £21 administration fee, if you:
- cancel all treatments
- do not want to rebook
- give more than 2 working days’ notice
Refunds
You can ask for a refund (less cancellation charges) if:
- the pest control officer arrived at your premises but could not do the treatment, for example there was no one in
- you cancelled the appointment without giving at least 2 working days’ notice
The following cancellation charges apply.
| Pest | Domestic | Concession (discounted) |
|---|---|---|
| Bed bugs | £140 | £92.40 |
| Clothes/textile moths | £154 | £154 |
| Cockroaches | £71.50 | £42.90 |
| Fleas | £77 | £46.20 |
| Food pests (weevils, beetles, moths) | £169.40 | £169.40 |
| Mice | £53 | £32.37 |
| Pharaoh ants | £64.53 | £38.87 |
| Rats | £53 | £32.37 |
| Squirrels | £56.47 | £56.47 |
| Wasps nest | £89.10 | £89.10 |
| Wasps nest additional | £48 | £48 |
These cancellation charges are for each missed or cancelled appointment.