Estates pest control

The control of pests is an important part of creating a healthier place to live and work. Pests are insects and rodents that invade our homes and can pose a risk to health.  

Pest control treatments in your home

If you are a tenant living in a property managed by Haringey Council, you may not have to pay for treatment carried out by pest control. This will depend on what the infestation is and which type of property you live in. The list of these free services provided by Haringey Council is below:

  • Rats in houses, flats or maisonettes
  • Squirrels in lofts only
  • Cockroaches in flats and maisonettes only
  • Mice in flats and maisonettes only
  • Pharaoh ants in flats and maisonettes only
  • Bed bugs in supported housing schemes only

In addition to the above, in exceptional circumstances, Council tenants can make a request to treat these pests:

  • Wasps and wasps' nests
  • Ants
  • Food pests (weevils, beetles, moths)
  • Fleas
  • Clothes/textile moths

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Concessionary rates and pricing

Where a charge is applicable for your pest control treatment, you may still be entitled to a concession fee (discount) if you receive one of these benefits: 

  • Universal Credit 
  • Income Support  
  • Income-Based Jobseeker's Allowance  
  • Pension Credit  
  • Working Tax Credit  
  • Council Tax reduction  
  • Housing Benefit  

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Booking appointments

Individual treatment

If you have a problem with pests in your home, you should contact Haringey Council’s customer service team on 020 8489 1000 and select option 6. They can give you advice and book an appointment for you to treat the infestation.

Please note: if you live in temporary accommodation, the customer services team will require confirmation from Haringey housing services before treatment is arranged.

Block treatments

If you live in a block of flats where the pest infestation is affecting more than just your property, it may be necessary to carry out a treatment on all the flats in your block.

Communal areas

We will also carry out treatments where you are experiencing pest problems in the communal areas in your block of flats.

To report both block and communal area treatments, contact Haringey housing services on 020 8489 5611. We will arrange treatment with Haringey Council's pest control team, who will write to all affected properties giving the date and time that they will visit to carry out treatment.

If they cannot gain access to your home, they will leave a card clearly stating the date and time of their visit. Your tenancy management officer will contact you if there is a problem with gaining access to carry out the required treatment. We will give you reasonable notice if access to your home is required. Failure to do so may be a breach of the tenancy agreement and may result in action being taken.

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Page last updated:

December 7, 2023