Major works invoices
Billing for major works is similar to how we bill you for day-to-day service charges. You will get an invoice from us for your proportion of the estimated cost of the works. You must let us know within 21 days of receiving this, how you intend to pay.
Once the works are complete and we have finalised the accounts, we will send a final invoice for any outstanding amount. Again, you must let us know within 21 days of receiving this how you intend to pay.
You must either pay in full within 30 days or set up a payment arrangement by direct debit within 6 weeks. We will give you a 5% discount on the amount payable, if you pay the full amount within 60 days.
Interest-free and combination loans - resident leaseholders
You can pay by monthly instalments; the number of months that you can pay depends on the size of your invoice:
Amount | Interest-free monthly instalments | Additional instalments with interest at PWLB rate % | Total monthly instalments |
|---|---|---|---|
£250 - £600 | 12 months (1 year) | None | 12 months (1 year) |
£601 - £1,799 | 24 months (2 years) | None | 24 months (2 years) |
£1,800 - £4,999 | 36 months (3 years) | None | 36 months (3 years) |
£5,000 - £9,999 | 48 months (4 years) | 12 months | 60 months (5 years) |
£10,000 - £14,999 | 60 months (5 years) | 24 months | 84 months (7 years) |
£15,000 - £19,999 | 72 months (6 years) | 24 months | 96 months (8 years) |
£20,000 - £29,999 | 84 months (7 years) | 24 months | 108 months (9 years) |
£30,000 - £39,999 | 120 months (10 years) | 60 months | 180 months (15 years) |
| £40,000 - £59,999 | 144 months (12 years) | 96 months | 240 months (20 years) |
| £60,000 and over | 180 months (15 years) | 120 months | 300 months (25 years) |
Please note the following:
- For any of these loans, there is an administration fee of £25 for each year of the loan.
- If your invoice is over £10,000, you must agree to have a charge placed on your property to secure the loan. There is a legal fee of £200 plus a set up charge of £100 for securing the loan. A fee of £200 applies for removing the charge.
- If you want an interest-free loan for longer than six years, you must show you have been turned down by at least two high-street lenders.
Please download and fill-in the relevant loan application form to apply:
- Interest free application form (PDF, 53KB) if you live in the leasehold property (that is you are not subletting it).
- Interest free subletting application form (PDF, 52KB) if you are subletting the leasehold property.
- Over 10k application form (PDF, 165KB) if you are applying for a loan over £10,000.
Interest-free and combination loans - non-resident leaseholders
| Amount | Interest-free monthly instalments | Additional instalments with interest at PWLB rate % | Total monthly instalments |
| £250 - £599 | 12 months (1 year) | None | 12 months (1 year) |
| £600 - £1,799 | 24 months (2 years) | None | 24 months (2 years) |
| £1,800 - £24,999 | 36 months (3 years) | None | 36 months (3 years) |
| £25,000 - £39,999 | 36 months (3 years) | None | 36 months (3 years) |
| £40,000 - £59,999 | 36 months (3 years) | 60 (5 years) | 120 months (10 years) |
| £60,000 and over | 36 months (3 years) | 120 (10 years) | 180 months (15 years) |
Payment options for owner occupiers (resident leaseholders) only
An owner occupier is a leaseholder who lives in their property and does not rent it out.
Payment options | Main conditions |
|---|---|
Discretionary loan from the council (secured on the property) |
Discretionary loan (interest 2% above the Base Rate): Amount of invoice / amount borrowed |
Help from the DWP if on Income Support | If you are in receipt of the following benefits or are on a low income you may be entitled to assistance with payment:
If you are in receipt of Income Support; Job Seekers Allowance or Employment Support Allowance, please take a copy of your invoice with a breakdown of costs to the Jobcentre in the first instance. The housing costs team within the Department of Works and Pensions (DWP) will assess your eligibility for assistance. If you are in receipt of Pension credit, please contact Pension Service and ask for the housing costs team. Please note that it may take up to 8 weeks to get a response from the DWP. If you are in receipt of Universal Credit, please contact the jobcentre and provide them with a copy of your invoice and a breakdown of the costs. |
Income support for interest-only loan |
|
Debt and loans advice | For people with financial problems or help with the DWP:
|
Interest only loan |
|