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Leaseholder service charges and invoices

Under the terms of your lease, you are required to pay towards the cost of services and works to your building and your estate. We call these service charges.

Types of service charges

We generally divide these into two types of charge:

Day-to-day service charges

These are the cost of providing services to your building and estate each year. They include things such as the cost of cleaning your building, the cost of cutting the grass, day-to-day repairs etc.

We invoice you for day-to-day service charges each year.

Major works

These are the cost of carrying out cyclical works to your building or estate, such as replacing the windows, replacing the lift, etc. These will only be carried out on a periodic basis.

We will generally invoice you for these type of works once the works have started on site, but under the terms of your lease, you are actually required to start paying even before the works have started. However, we also offer you a range of extended payment options that are outside the terms of your lease.

Administration charges

We charge for administration when a leaseholder requests a particular service or when we have to carry out special work because a lease has been breached

How to pay

Pay online

Your reference is the 10-digit number on your invoice and starts with 18.

Pay over the phone

You can pay with a credit or debit card by calling our 24-hour automated payment service on 0300 456 0520 (please see call charges). Select option 7 to pay a Haringey invoice. You will be asked for the 10-digit account number on your invoice which starts with 18.

Benefits of paying using the automated telephone payment service:

  • pay any time, any place
  • no queues
  • saves paper and helps the environment

Telephone or internet banking

To use one of these options, you will need to give your bank the following information:

  • The 10-digit invoice number shown on the invoice which starts with 18
  • Barclays account number: 73632113. Sort code: 20-98-47
  • Account name: London Borough of Haringey

Direct Debit

Benefits of paying by Direct Debit:

  • you don’t have to remember to pay every month
  • you don’t have to worry about forgetting a payment if you are ill or on holiday
  • we will update your direct debit every year and let you know before we amend it

Direct Debit form - Leasehold Services (PDF, 28KB)

By post

To pay by post, please make out a cheque payable to Haringey Council and write your service charge account number and invoice number on the back. Send your cheque to:

Leasehold Services
Alexandra House, 6 floor,
10 Station Road
London N22 7TR

At a bank

You can pay at a bank by using the credit transfer form printed on your invoice.

Your bank may charge you for this service.

At a post office

You can pay by post office giro.

The post office may charge you for using the girobank service.

Help paying service charges

There is no direct assistance for paying leaseholder service charges. However, if you are sick, unemployed or disabled you may qualify for benefits support.

If you qualify for help, you will still be responsible for paying your service charges.

See also our Here to Help pages

For more information see our Leaseholder invoice and account queries page

 

Page last updated:

May 30, 2022