Difficulty paying Council Tax

If you have difficulty paying your Council Tax

• Check to see if you are entitled to any Discounts, Exemptions and Benefits allowances (Council Tax reduction) 
• If you currently pay over ten months, you can request to extend your council tax payment plan so that instalments end in March
• Do not ignore your debt. The sooner you get in touch, the more help we can give you

Please note recovery action may be taken against you if your monthly instalments are not paid or you fail to contact us and agree a suitable repayment plan.

What if you can't pay your Council Tax?

People can get into debt for all sorts of reasons. It's important that we are kept informed of changes that impact your ability to pay.

If your circumstances change, for example if you lose your job, please contact us straight away, especially if you cannot pay or are falling behind with your payments. We will do all we can to help you.

The sooner you get in touch with us the more help and advice we will be able to offer.

Back to top

Where to get advice?

Connected Communities

Our Connected Communities team can advise you on debts and help you access support.

Citizens Advice Bureau

Confidential debt counselling is available from the Citizens Advice Bureau (external link) 

Tel: 03444 111 444

Age UK

Age UK (external link) provides a support service for vulnerable older people.

Tel: 0800 169 2081

Money Advice Service

The Money Advice Service (external link) offers free, impartial advice and tools which can help you get your money into shape.

Tel: 030 0500 5000

StepChange

The StepChange Debt Charity (external link) offers free debt advice and tailored solutions to help you better manage your debts and finances.

Other useful advice services

• GOV.UK (external link) 
• National Debtline (external link)

Back to top