Received a Council Tax reminder by text or email? Find out more about our new service.
Have your say on our proposed changes to the 2022/23 Council Tax Reduction Scheme
Difficulty paying Council Tax
If you have difficulty paying your Council Tax
- Check to see if you are entitled to any Discounts, Exemptions and Benefits allowances (Council Tax reduction)
- If you currently pay over ten months, you can request to extend your council tax payment plan so that instalments end in March
- Do not ignore your debt. The sooner you get in touch, the more help we can give you
Please note recovery action may be taken against you if your monthly instalments are not paid or you fail to contact us and agree a suitable repayment plan.
What if you can't pay your Council Tax?
People can get into debt for all sorts of reasons. It's important that we are kept informed of changes that impact your ability to pay.
If your circumstances change, for example if you lose your job, please contact us straight away, especially if you cannot pay or are falling behind with your payments. We will do all we can to help you.
The sooner you get in touch with us the more help and advice we will be able to offer.
Our Connected Communities team can advise you on debts and help you access support.
Citizens Advice Bureau
Confidential debt counselling is available from the Citizens Advice Bureau (external link)
Tel: 03444 111 444
Age UK (external link) provides a support service for vulnerable older people.
Tel: 0800 169 2081
Money Advice Service
The Money Advice Service (external link) offers free, impartial advice and tools which can help you get your money into shape.
Tel: 030 0500 5000
The StepChange Debt Charity (external link) offers free debt advice and tailored solutions to help you better manage your debts and finances.
Other useful advice services
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