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About your Housing Online account
Housing Online gives you secure online access to your account 24 hours a day, 7 days a week. By signing up to Housing Online, you can:
- view your rent account balance and statements (for tenants)
- view all your leasehold accounts and invoices covering the last 12 months (for leaseholders)
- pay your rent or service charge
- report a repair (for tenants)
- report a communal repair (for tenants and leaseholders)
- request a range of housing services
- report an issue
- update your personal details
- tell us your communication preferences
To use Housing Online, you must be either a tenant of a Haringey-managed council home and have a rent account set up with us. You can also sign up for your Housing Online account if you are a council leaseholder in Haringey and you have a service charge account with us.
Housing Online is secure
For security reasons you will only gain entry to the system if you enter all login data correctly. Once you have registered, you will only see the information relating to your own tenancy account.
For tenants
Registration is free. To register you will need your:
- rent account number (as it appears on your rent statement)
- first name
- last name
- date of birth
For leaseholders
Registration is free. To register you will need:
- your day-to-day service charge account number
- the year your purchased your leasehold home
- your first name
- your last name
Trouble logging in?
If you are having problems logging in, please contact us.