Parking permit price changes
Our parking permit prices increased on 15 April 2024. See the relevant permit page for the new price details.
If you no longer need your parking permit, you can cancel it.
You can cancel and may get a refund on:
We charge £25 to process your refund. This will be taken off any refund amount paid to you.
You’ll get a refund for each full month remaining on your permit.
If you applied for your permit fraudulently, for example you lied to get a permit, we may not give you a refund.
We'll process your cancellation. Refunds can take up to 15 working days, or longer for cheque refunds.
If we cannot refund to your original payment card, for example the card expired or was cancelled, we will refund you by cheque.
Please note that your permit is active until we process your cancellation. If you want to apply for a new resident permit you must wait until we cancel your old one. If not, you may be charged a second permit fee.