About CPZ resident visitor voucher permits

• Where can visitor permits be used?
• How to qualify for visitor permits 
  • Qualifying if you have a virtual resident permit  
  • Qualifying if you don’t have a virtual resident permit
• How to buy and use virtual visitor voucher permits 
• For more information about visitor voucher permits
• Permit prices – standard & concessionary rates 
• If you have any questions about your permit
• Terms and conditions
• Fraud prevention
• Apply for a visitor permit

Where can visitor permits be used?

Resident visitor voucher permits allow residents to provide a temporary parking permit to their visitors or guests if they live in a controlled parking zone (CPZ) in Haringey. 

Resident visitor voucher permits are valid in:  

• resident permit holder-only bays 
• permit holders or shared use bays (shared residents permit holders and pay by phone bays) 

They’re not valid in:  

• in pay by phone-only bays 
• in business only bays 
• in any other specific use bays (for example a disabled bay) 
• on yellow lines 

You can only have two concurrent daily visitor voucher permits active at one time.  If you require further visitor parking, you will need to activate hourly parking. 

Hourly visitor parking permits are not available in the Tottenham Event Day Controlled Parking Zone (CPZ) because events taking place at the Tottenham Hotspurs Stadium are longer than an hour. 

To be eligible to buy a visitor voucher permit, you must be a resident in a Haringey controlled parking zone (CPZ) and be aged 18 or over.  Concessionary visitor voucher permits are available to residents who can provide proof they are aged 65 or over, or who are registered disabled or who hold a valid Blue Badge. 

If you’re a landlord of a property and not living in it, you can’t buy Visitor voucher permits. You can instead apply for a Permission to Park permit to allow you or somebody working on your behalf to park near the property. See details on the Permission to Park permits page. 

Visit our Parking on housing estates page for more information on resident and visitor permits for Estate Controlled Parking Schemes.

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How to qualify for visitor permits 

The council has introduced paperless virtual permits to replace paper permits.  

If you have existing paper visitor parking permits you will be able to continue to use them until their expiry date.   

Before you can buy and use virtual visitor voucher permits, you will need to: 

• create an online permit account 
• qualify as a resident 

If you wish to buy vouchers at a concessionary rate, you will need to first qualify as a resident, then qualify for the concessionary rate.   

Qualifying if you have a virtual resident permit  

If you have one of the following virtual permits, then you are already qualified as a resident and can buy and use virtual visitor voucher permits: 

• a Resident parking permit 
• a Resident event day-only permit 
• a Resident carer’s permit 
• a Resident Blue Badge holder permit 

If you have bought a resident permit with a future start date and want to buy virtual visitor vouchers to use now, you will need to complete the resident’s qualification form. 

Qualifying if you don’t have a virtual resident permit 

If you don’t have or need one of the virtual resident permits listed above, or if you have a current paper resident permit, you will need to apply for ‘resident qualification’ in your online permit account.  

If you’re registered to vote or pay council tax, we will attempt to validate your residency automatically and you will not need to supply any proof of residency when you apply for a Resident qualification.   

If you’re not registered to vote or pay council tax, or if the automatic validation is not successful, you will need to create your online permit account and upload one of the following residency proofs. Your application for resident qualification will need to be approved.   

• a signed assured shorthold tenancy, or the letter of completion from your solicitor in which they confirm the property is for your residency only 
• a letter from HM Revenues or the Department of Work and Pensions, signed and recently dated, showing your address 
• a signed housing association or council tenancy agreement for your current address 
• a driving licence photo card showing your address within the CPZ 

Once you’ve qualified, you will be able to buy and use virtual visitor voucher permits. 

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How to buy and use virtual visitor voucher permits 

Once you have created an account and qualified as a resident, you will be able to select and buy the number of hourly or daily vouchers you need. 

To use your vouchers in your online permit account: 

• Select the type of voucher to activate – hourly or daily 
• Enter your visitor’s vehicle registration number 
• Select the date (and enter the start time if using an hourly voucher) 
  • When activating your virtual visitor vouchers you can use the clock/calendar icons to select the start time and date or over-write the time and date boxes
• Activate the voucher 

Once activated the vehicle will have a valid virtual permit for the date and duration you selected.   

You can only buy 9 visitor vouchers at a time, and this must be either 9 daily or 9 hourly vouchers, you can buy a mixture.

If you need more than 9 vouchers you can repeat the steps, buying 9 at a time, until you have the amount you want.

You can only have two concurrent daily visitor voucher permits active at one time. If you require further visitor parking, you will need to activate hourly parking. 

Hourly visitor parking permits are not available in the Tottenham Event Day Controlled Parking Zone (CPZ) because events taking place at the Tottenham Hotspurs Stadium are longer than an hour. 

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For more information about visitor voucher permits 

Follow the link below for more information to help you register and apply for visitor permits.   

Visitor voucher permits at a concessionary rate are still available for people over 65, registered disabled or meet other qualifying criteria.  More information can be found by clicking this link.   

Apply for visitor permits

For residents who may not be able to apply online, please contact Customer Services on 020 8489 1000 to enquire about Haringey’s assisted digital service and other application options, including any reasonable adjustments the council may need to make for you. 

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Permit prices – standard & concessionary rates 

Find information on standard and concessionary visitor permit prices: 

Visitor permit prices

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If you have any questions about your permit 

If you have any questions about your permit or require further information, you can make contact with Customer Services directly from your online permit account.  Click ‘Contact Us’, select the nature of your query, add details and upload any documents to support your query.  We aim to respond to you within 5 working days. 

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Terms and conditions 

• We only accept applications from residents. 
• Permits are for residential use only to allow parking within a controlled parking zone during the hours of the CPZ. 
• Permits are non-transferable. 
• Residents and guests are responsible for checking the hours of the CPZ. 
• Permits are not valid when a parking suspension is in force for where the vehicle is parked. 
• A permit may be withdrawn or cancelled if it’s not used in accordance with these terms and conditions. Under these circumstances you will not be entitled to any refund. 
• If you’re visiting someone who lives in a CPZ, you can use one of their visitor voucher permits, if they wish to provide one. If you’re not visiting a particular resident, you can’t use a visitor’s parking permit and you shouldn’t buy a resident visitor voucher permit in these circumstances.   
• The resale of visitor voucher permits isn’t permitted and you should not buy permits from a third party.  Using a permit in these circumstances may result in the issue of a Penalty Charge Notice. 

Please see full Resident Visitor Voucher permit Terms and Conditions (PDF, 195KB), or Resident Visitor Voucher paper permit Terms and Conditions (PDF, 254KB). 

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Fraud prevention 

We have a duty to protect public funds. The information you provide may be used for the prevention and detection of fraud. We may also share this information with other bodies responsible for auditing or administering public funds for fraud prevention and detection purposes. 

For further information contact: 

Data Protection Officer 
Feedback and Information Team 
River Park House 
225 High Road 
Wood Green 
N22 8HQ 

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