Localised flooding - key information

Information for residents

More support and advice can be found in the leaflet issued by Public Health England and the Environment Agency:

'Flooding: advice for the public' (PDF, 1.6MB)

Please find below some key information if you have been affected by flooding.

During a flood the Environment Agency advises you to:

• gather essential items together either upstairs or in a high place
• keep children, vulnerable people and pets out of floodwater
• turn off gas, electricity and water supplies if flood water may enter your home
• flood water can rise quickly, stay calm and reassure those around you. Call 999 if you are in danger

Floodwater can be dangerous, so:

• avoid driving and walking through it where possible, especially if it flowing water, or if you can't see how deep it is
• be aware that manhole covers can be lifted by floodwater so only travel through floodwater as a last resort
• wash your hands thoroughly if you touch floodwater as it may be contaminated.

The Environment Agency has some practical flooding advice to help you ensure the safety of your home and family, focusing on the before, during and after stages of flooding:

• Get help during a flood - GOV.UK (external link).

If your home floods avoid using your electricity supply until it has been checked by an electrician - ensure all electrical equipment has dried out thoroughly before use.

On returning to your home after a flood, all equipment, particularly kitchen equipment should be thoroughly washed and disinfected.

The Food Standards Agency offers advice with regard to food safety and flooding.

Do not eat food that has been in contact with flood water or sewerage.