COVID-19: Business Information - Licensing and Enforcement
- Guidance for operating your business
- Rules for retail and hospitality businesses
- Household restrictions
- COVID-19 business email support
- COVID-19 marshals in Haringey
From Wednesday 6 January 2021, the UK is facing another National lockdown. This means additional rules for businesses operating in the borough, including the closure of non-essential retail, hospitality, leisure and entertainment premises. Those providing essentials goods and services can continue to open, such as supermarkets, petrol stations, electrical repair shops, banks, automated car wash, funeral directors and launderettes.
- Visit the Government website for the full guidance, rules and restrictions (external link)
- All non-essential retail and personal care businesses must close.
- Supermarkets and shops or market stalls selling essential items such as food, household goods, medical or agricultural supplies can remain open.
- Retailers can continue to operate with delivery or click and collect sales, provided all collections are carried out OFF the premises.
All hospitality venues including restaurants, cafes and hotels must close but can offer takeaway food and non-alcoholic drink by delivery, drive-through or click and collect services only.
Important: This does not include alcohol - please note this major change.
- Customers can enter a hospitality venue between 5am-11pm to order and collect food.
- Customers should not be seated or encouraged to sit and wait for orders. Businesses must ensure that COVID-secure measures remain in place for social distancing to be maintained and any queue management.
Find out more on our dedicated webpage: Is your business COVID-safe?
- Face coverings should be worn whilst interacting with the business and customers.
Between 11pm-5am, food and non-alcoholic drink must be pre-ordered for delivery only.
This means that:
- the customer must not enter inside the premises to do so, or
- collect the food or non-alcoholic drink in a vehicle, without the purchaser or any other person leaving the vehicle.
Pubs and restaurants will be allowed to sell food and soft drinks for delivery, click-and-collect and takeaway. However, they will only be allowed to sell alcohol for delivery, not take away or click-and-collect.
The ban on takeaway alcohol has been driven by concerns on people previously breaking the rules and congregating outdoors, thereby allowing for transmission of the virus.
Hospitality businesses providing food and non-alcoholic drink after 11pm must ensure they have a Premises Licence that allows for Late Night Refreshment, otherwise, the business should be closed to the public at 11pm.
Any adjacent outside areas to the business premises where seating is made available for customers, whether or not by the business, is NOT permitted to be used. This includes a pavement area adjacent to a business that is habitually used by customers.
All indoor entertainment venues must remain closed, including bowling alleys, betting shops, adult gaming centres, cinemas, theatres, and museums.
Face masks or coverings are now compulsory in indoor public spaces, including retail and leisure venues, taxis and public transport Staff in all retail and hospitality businesses must wear masks and patrons are also required to do so except when eating and drinking. Anyone who fails to comply with the rule could face a £200 fine for a first offence.
- Further details on rules and guidance for wearing face coverings are outlined on the Government website (external link)
You must not leave or be outside of your home except where you have a ‘reasonable excuse’. You can exercise in a public outdoor place when on your own, with 1 person from another household. This has been put in law. The police can take action against you if you leave home without a ‘reasonable excuse’, and issue you with a fine (Fixed Penalty Notice). You should minimise time spent outside your home.
It is against the law to meet socially with family or friends unless they are part of your household or support bubble. You can only leave your home to exercise, and not for the purpose of recreation or leisure (e.g. a picnic or a social meeting). This should be limited to once per day, and you should not travel outside your local area.
If you have a specific COVID-19 related query and can’t find the information you need on our website, we have set up a dedicated business email support at Covid19concerns@haringey.gov.uk
This is purely for matters directly related to COVID-19. For standard service queries, you can find direct contact information on the relevant service webpages.
- Report a COVID concern - help protect you and others, avoid further restrictions, and keep businesses open
- Coronavirus Restrictions Fixed Penalty Notices - including background, how to pay and appeals/representations
Haringey Council has introduced COVID-19 marshals to encourage best practice and support the public to follow COVID-19 safety guidance. COVID-19 marshals will patrol the main town centres and busy areas to engage, explain and encourage businesses and members of the public to adhere to COVID-19 guidelines to help keep everyone safe.
• Promote social distancing and encourage public compliance with COVID-19 public health measures
• Remind members of the public to wear a face covering where required (unless exempt) and provide advice on how to wear them
• Educate and explain COVID-19 secure guidelines in the public realm and business premises in Haringey
• Provide advice aligned to Government guidance and signposting businesses to this guidance
• Direct pedestrians and support businesses with advice to manage queues and one-way systems
• Identify and support businesses and premises not following guidelines, escalating as appropriate
• Offer guidance on appropriate signage and markings
• Provide a highly visible street presence for the community
• The completion of checklists for business engagement and data collection.
We ask for pictures of engagement with various businesses so that we can promote good practice on Social Media for the community, but there is no obligation on the part of the business to allow this.
The role of COVID-19 support marshals is not to enforce COVID-19 regulations, or have any enforcement powers, this is the remit of the police and local authority enforcement officers.
Do COVID-19 marshals have enforcement powers?
The marshals will engage, explain and encourage compliance with COVID-19 guidelines. They do not have any formal enforcement powers. The Council’s Environmental Health Officers and the Metropolitan Police have powers to take enforcement action against a business or individual if appropriate. Where necessary the COVID-19 marshals may report information to the Environmental Health Service or Police to consider enforcement action.
Steps to reporting a COVID Compliance Concern
• Act in a COVID secure way (external link) and always keep yourself safe
• Report your concerns with the business manager directly
• Report a COVID Compliance Concern to the dedicated inbox: Covid19concerns@haringey.gov.uk
In the event where concerns involve large unlawful gatherings within private or public spaces, lack of mask wearing or concerns that require enforcement of the law, please contact the police (external link).
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