COVID-19: Business Information - Licensing and Enforcement
Due to the ongoing situation the Licensing service is unable to see the public face to face in the office. If you have any queries or concerns relating to Licensing matters, need to report a premises for non-compliance, please email email@example.com or call the duty line during office hours 9am-4pm on 020 8489 8232.
- Lockdown measures - November 2020
- Takeaway and delivery
- The UK Government’s COVID-19 recovery strategy - information for businesses
- Coronavirus (COVID-19) Restrictions Fixed penalty Notices (FPNs)
- Guidelines for pubs, bars and restaurants
- Work carried out in people's homes
- Stay safe on the high street
- Guidance about using public transport
- Test and trace workplace guidance
- Government advice and support
- Legionella control when reopening your business premises
- Local advice
- Frequently asked questions
- Further information
The government has announced further restrictions that are set to take the whole of England into a lockdown phase from Thursday 5 November and will replace the local restrictions in the borough.
The new measures will apply nationally for four weeks up to Wednesday 2 December. The government will then review the situation and provide further guidance after this time.
Complying with the new measures will help limit the spread of coronavirus, reduce the impact on the NHS and save lives.
The new measures taking effect will be:
- Non-essential shops, leisure and entertainment venues will be closed. Click and collect services can continue and essential shops, including supermarkets, will remain open
- Hospitality venues like restaurants, bars and pubs must close, but can still provide takeaway and delivery services. However, takeaway of alcohol will not be allowed
These requirements will be underpinned by law which will make clear what is required from 5 November. The relevant authorities, including the police, will have powers to enforce the law - including through fines and dispersing gatherings.
- Please see GOV.UK for information on the new national restrictions from 5 November external link)
- You can also read Boris Johnson’s speech, and see the accompanying data slides (external link)
As a council, we will be assessing what the Prime Minister’s statement means for us. Further information will be provided on these pages as we have it.
A food business can sell food and drink (excluding alcohol) during the day (5am-10pm) for consumption off the premises as normal, but between 10pm and 5am can only take remote orders and deliver, or hand the order over either at the door or kerbside.
Alcohol is further restricted - a licensed business can only sell takeaway alcohol by remote order fulfilled by delivery or handover at the door or kerbside.
- (a) by making deliveries in response to orders received:
- (i) through a website, or otherwise by online communication
- (ii) by telephone, including orders by text message
- (iii) by post
- (b) to a purchaser who collects food or drink that has been pre-ordered by a means mentioned in sub-paragraph (a), provided the purchaser does not enter inside the premises to do so
- (c) to a purchaser who collects the food or drink in a vehicle, and to whom the food or drink is passed without the purchaser or any other person leaving the vehicle
People must not consume food and drink on site at the premises or while waiting for takeaway food. Customers must not congregate as groups once they have picked up their order.
The government has set out its COVID-19 recovery plan which aims to safeguard livelihoods, but in a way that is safe and continues to protect the NHS. Restrictions have now further eased and this means many more businesses can now reopen.
From 1 August onwards:
- Beauty treatments to the face can resume
From 25 July onwards:
- Indoor gyms, fitness and dance studios
- Indoor swimming pools
- Indoor water parks
- Bowling alleys
- Indoor skating rinks
- Exhibition halls and conference centres
- Restaurants, Cafes and Pubs
- Hotels and Bed & Breakfasts
- Museums and Galleries
- Hairdressers and Barbers
- Children’s playgrounds
- Libraries, community centres, bingo halls
- Funfairs and theme parks, zoos, amusement arcades, outdoor skating rinks, social clubs and model villages
- Places of Worship
- Nail bars,salons and beauty salons
- Tanning booths and salons
- Massage parlours
- Tattoo parlours
- Body and skin piercing services
If your business can now reopen, you can only do so if you are following the Government’s Working Safely guidelines (external link). Please take the time to read the relevant guidance for your business.
Please note that all pubs, cafes, restaurants and takeaways must close at 10pm prompt.
In the event of non-compliance, you/your business may receive a fixed penalty for:
- carrying on a restricted business or providing a restricted service between the hours of 10pm and 5am
- failing to implement restrictions on the service of food and drink consumed on the premises
- failing implement a system to collect NHS Test and Trace data and keep this for 21 days and/or display QR Code poster
The penalty charges range between £1,000 to £10,000.
The guidance for restaurants, pubs, bars and takeaway services has been updated government guidance for pubs reopening from 4 July clearly states that businesses must carry out a detailed risk assessment before putting coronavirus prevention control measures in place and opening to staff and public.
- Restaurants, pubs and cafes in England will be allowed to reopen, providing they follow safety guidelines (PDF - external link)
- All hospitality indoors will be table service only, and contact between staff and customers will be limited
- Customers will also have to give contact details when they enter a pub or restaurant - this information must be kept for 21 days
You can read the key guidance you need to reopen your business on 4 July on the dedicated Reopening your business page.
All pubs, bars, cafes and restaurants must close at 10pm prompt.
Before opening pubs, bars and restaurants must carry out a risk assessment. The government has created an online risk assessment tool (external link) to help.
- Risk assessments need to be carried out for the venue and any attached offices
- The risk assessment should help operators decide if they have identified sensible measures to control risk in the workplace
- As a result of doing the risk assessments it may change or alter how you have previously done something or identify additional measures that will be required
- Pubs/bars/restaurants with five or less workers or self-employed operators do not need to write down their risk assessments
- Staff will need to be briefed and consulted on health and safety and should be asked about their perceived risks
- Appoint a health and safety representative for the workplace
- Consider any security implications for your venue also
Your business must be COVID-19 Secure. COVID-19 Secure means you have taken every reasonable step to ensure the safety of your premises, your employees, your customers and the community. By using the government guidance, the links to complete a risk assessments you can achieve COVID-19 Secure status, sign the COVID-19 Secure notice and re-open with confidence.
It is good practice to display this poster in your window so that customers know that you have done a risk assessment. You can print this off and complete the section at the bottom. The council’s enforcement officers are visiting businesses, so it is a good idea to have a risk assessment to hand upon request.
It is still recommended to keep a 2 metre distance wherever is possible however, a new “1-metre-plus” approach has been introduced. This means that members of the public can be 1 metre away from each other as long as other measures are put in place to limit the transmission of the virus.
Businesses are being asked to help by:
- Avoiding face-to-face seating by changing office layouts, and ensuring people face away from each other in all environments
- Reducing the number of people in enclosed spaces
- Improving ventilation
- Using protective screens and face coverings
- Closing non-essential social spaces
- Providing hand sanitiser
- Changing shift patterns so that staff work in set teams
The government has published guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic (external link). There are 12 sets of guidance available. Businesses may need to use more than one of these guides to help keep employees and the public safe.
If your business can reopen from 4 July, please take the time to read the relevant guidance for your business.
- Hairdressers and Barbers (external link)
- Pubs, restaurants, cafes and takeaways (external link)
- Hotels and guest accommodation, indoor and outdoor attractions (external link)
A business or venue operating in contravention of the law will be committing an offence. Businesses and venues that breach the law will be subject to prohibition notices and fixed penalty notices. Businesses that continue to contravene the law will be forced to close down.
Work carried out in people’s homes, for example by tradespeople carrying out repairs and maintenance, can continue, provided that the tradesperson is well and has no symptoms.
Again, it will be important to ensure that Public Health England guidelines, including maintaining a 2 metre distance from any household occupants, are followed to ensure everyone’s safety.
No work should be carried out in any household which is isolating or where an individual is being shielded, unless it is to remedy a direct risk to the safety of the household, such as emergency plumbing or repairs, and where the tradesperson is willing to do so. In such cases, Public Health England can provide advice to tradespeople and households.
No work should be carried out by a tradesperson who has coronavirus symptoms, however mild.
We must all now wear a face covering in shops and other locations by law, unless we’re exempt. Soon you’ll start to see visual reminders of the main COVID-19 safety messages in our town centres, including the face covering message. There are situations where it is mandatory to wear a face covering (external link). All employees must wear a face covering unless exempt.
The coronavirus transport and travel guidance (external link) is government guidance for people using or working in the transport sector.
The NHS has published workplace guidance about the test and trace service for employers, businesses and workers (external link).
There’s also guidance about the COVID-19 tests and testing kits for patients, the public and professional users (external link).
Throughout the coronavirus (COVID-19) outbreak, the priority has been to protect public health.
We are working in partnership with the Police to provide support and advice to businesses in Haringey.
Environmental Health Officers now have enforcement powers in relation to the COVID-19 legislation which ensures social distancing arrangements are in place for businesses which are trading.
Businesses that don't comply may initially receive advice or, if necessary, an informal warning. Officers are authorised to serve Prohibition and Improvement Notices on businesses who fail to comply with the Regulations.
If you have any concerns regarding businesses that are open or issues relating to social distancing arrangements please report it.
Government is to put in place measures to support businesses affected by the virus. There are grants and loans available as part of this package. Please follow developments on the government website as ways to access grants and loans will be found here (external link).
Maintaining and re-opening your business premises
Important guidance to minimise the risk of Legionnaires’ disease (also known as Legionella) after reopening your business premises is now available.
Ensure your water systems are safe when your business reopens. The guidance below is for individuals responsible for managing hot and cold water systems:
- LGA guidance for members on reopening (PDF, 435KB)
- Legionella control - detailed guidance for businesses (PDF, 76KB)
- PHE - Important information on guaranteeing safe water supply (PDF, 546KB)
Questions about your licence can be directed to firstname.lastname@example.org
The government recently announced emergency plans to relax planning laws to allow bars, restaurants and other leisure venues to start food deliveries.
- Relaxation of planning measures will be introduced as soon as possible and will apply for a limited period
- The measures will apply to hot food and drinks.
- Serving of alcoholic drinks will continue to be subject to existing licensing laws.
We are still waiting for more information from the government, but based on what we know from the announcement:
- The delivery of food is not licensable under the Licensing Act 2003. It is therefore open to businesses to start food delivery services immediately from a licensing perspective.
- However, note that hot food and beverage delivered between 23:00 and 05:00 will require a Late Night Refreshment Licence.
- Alcohol deliveries cannot be included in your food deliveries unless:
- you have an off sales licence for alcohol
- payment for alcohol deliveries is taken where you hold the licence and is taken during your licensing times.
- You must ensure you have adequate age verification procedures in place for deliveries that include alcohol.
If you need to postpone your event due to the COVID-19 outbreak, you need to check your licence very carefully. Most premises licences will be issued in perpetuity and can therefore be used at any time in the future. Some premises licences however may be time limited. If your premises licence is time limited, it cannot be relied on for different dates.
You can check if your premises licence is time limited. On the front page of your licence please refer to the section that read “Where the licence is time limited the dates”.
Finally, if you submitted a Temporary Events Notice for your event, you cannot transfer this to different dates. You will need to submit a new Temporary Events Notice.
Please note that no events can take place until the current government restrictions on the number of people in one premises is lifted (cinemas, theatres, concert venues and some other premises are exempt from this).
Find more information about business and other venues subject to social distancing measures on the GOV.UK website (external link)
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