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The Haringey Support Fund
- Support we provide
- Who can apply
- Who can't apply
- How we prioritise applications
- How to apply
- What happens after you apply
- If you disagree with our decision
- Further support
- Full policy document
We recognise that some residents are experiencing financial hardship.
The Haringey Support Fund (HSF) is a scheme to help residents who:
- have a low income
- are facing unexpected costs
- need help to meet their immediate needs
- need help to pay for essential items that are difficult to budget for
From November 2021 to March 2022, the scheme can help eligible residents struggling with the increased cost of living over the winter. This is possible with funding from the UK Government’s Household Support Fund.
What we can help with
The scheme gives one-off payments for:
- help with your basic living needs:
- items for day to day living such as food and essential household items
- utilities including gas and electricity reconnection
- help with essential clothing and footwear
- help with other basic living needs, such as support to pay broadband bills where there is an urgent need
- items to help you remain in your home or when moving into a new home like:
- essential household appliances like a fridge or washing machine
- bedding, mattresses and some types of furniture
- cooking equipment, or other essential kitchen items
As we cannot know every challenge you may face, we accept applications for other essential support which cannot be budgeted for.
Applications are considered on a case-by-case basis.
If your application is successful, we will either:
- give you a voucher
- make a BACS transfer into your bank account – the bank account must be yours
Amount of payment
We normally only make payments for one type of support or item.
In some circumstances we may make a payment for several types of support or items. The total amount for this type of payment won’t be more than £750 unless there are exceptional circumstances.
Payments are normally only made:
- in exceptional circumstances, eg where there is a danger to your health or wellbeing
- if you have few resources to deal with the crisis
- when your needs can’t be met through normal benefits or personal savings
To be considered for the payment you must:
- live in the London Borough of Haringey (or live in a different borough but have been housed there by Haringey Council in temporary accommodation)
- be over 16
- be, or about to be, in receipt of qualifying benefits or be on a low income
Qualifying benefits include:
- Universal Credit
- Income-Based Jobseekers’ Allowance
- Income-Based Employment and Support Allowance
- Incapacity Benefit
- Pension Credit
- Income Support
- Housing Benefit
- Council Tax Support
- Severe Disablement Allowance
- Contribution-based Jobseeker's Allowance (JSA) or Employment and Support Allowance (ESA)
- Working Tax Credit
- Child Tax Credit
As a guide, apart from exceptional circumstances, for this scheme low income means less than:
- £500 after tax per week for a family
- £350 after tax per week for an individual
Previous HSF payments
You cannot apply if you received an HSF payment in the last:
- 12 months for furniture or household appliances like a fridge or washing machine
- 6 months if the payment was for basic living needs such as food or energy payments unless in exceptional circumstances
Immigration control and no recourse to public funds
You cannot apply if you are subject to immigration control or have no recourse to public funds.
To ensure we make payments to those most in need of support, we prioritise, in no particular order, the following:
- those with disabilities
- those with health problems
- households with elderly residents (over 70)
- households with children (under 18)
- single parents
- those who are, have previously been, or are at risk of becoming homeless, including those leaving temporary accommodation
- victims of domestic abuse
- those leaving institutional care or leaving hospital
- those facing an emergency or crisis, such as a recent fire or flood or extreme financial hardship
We are writing to some residents we’ve identified as eligible for support with basic living needs this winter through HSF. If you haven’t received a letter, we encourage you to still apply.
You need the following information to complete your application:
- your/your partner’s National Insurance number or National Asylum Support Service (NASS) number
- a contact telephone number and email address
- your current full address and postcode
- details of benefits you receive
- details of your/your partner’s employment including your employer’s name, address and contact number (if applicable)
- details of the bank account you want the payment made to
Apply online for the Haringey Support Fund:
If you need help to fill in the form, contact our Financial Support Team.
We aim to process your application and make a decision within 5 to 7 working days.
We'll let you know by email if your application is accepted.
If you haven’t heard from us in 7 working days, please check your junk email folder before contacting us.
If you aren’t happy with the outcome of your application, you can ask us to look at your case again.
To do this you must:
- email us within 5 days of our decision
- tell us why you want us to reconsider our decision
We will let you know the outcome of your request within 14 working days.
This decision will be final.
There are no appeal rights to an Independent Tribunal.
If you need further support or do not have access to the internet to make an application, please contact our Financial Support Team.
See also our Haringey, Here to Help page for information on benefits and other support.
For full information on the scheme, see the Haringey Support Fund - Public policy document (PDF, 186KB)
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