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The Haringey Support Fund
About the fund
We recognise that some residents are experiencing financial hardship, due to the impact of COVID-19 and other circumstances and may need extra support to meet their immediate needs.
The Haringey Support Fund is a scheme to support residents who are facing unexpected costs and require emergency help.
- Support we provide
- Who can apply
- Who cannot apply
- How we prioritise applications
- What you will need to complete your application
- How to apply
- Further information
- What happens after you apply
- If you disagree with our decision
This scheme can provide one-off payments in emergencies and help with the costs of essential items that are difficult to budget for. It is designed to help ease financial pressure on residents with low incomes and to support those most in need.
The scheme offers support for:
- Help with basic living needs:
- items necessary for day to day living such as food and essential household items
- utilities including gas and electricity reconnection
- help with essential clothing and footwear (in exceptional circumstances)
- Items to help you remain in your home or when moving into a new home such as:
- essential appliances and white goods
- bedding, mattresses and some types of furniture
- cooking equipment, or other essential kitchen items
We recognise that we cannot predict every challenge that residents may face, so during the COVID-19 pandemic, we will be accepting applications for other essential types of support which cannot be budgeted for and which deliver on the aims of this scheme. These items will be considered on a case-by-case basis depending on the applicant’s individual needs and circumstances.
If you have been awarded a payment, we will normally provide a voucher. Depending on the type of assistance required, we may make a BACS transfer into your bank account (this cannot be paid into a third-party account).
Normally, an award will only be made for one type of support or item. In some circumstances, awards may be made for multiple types of support or items but the total value will not exceed £500 unless there are exceptional circumstances.
Awards are only made in exceptional circumstances, for example where there is a danger to the health or wellbeing of the applicant, and the applicant has minimal resources to deal with the crisis.
Also, awards will only be granted when needs cannot be met through regular social security benefits from the Department for Work and Pensions (DWP) or personal savings.
For full details on who can apply, see the Haringey Support Fund - Public policy document (PDF, 186KB).
To be considered for the payment you must:
- live in the London Borough of Haringey (or live in a different borough but have been housed there by Haringey Council in temporary accommodation); and
- be over the age of 16; and/or
- in receipt of qualifying benefits* (or about to be) or on a low income*
*Qualifying benefits include:
- Universal Credit
- Income-Based Jobseekers’ Allowance
- Income-Based Employment and Support Allowance
- Incapacity Benefit
- Pension Credit
- Income Support
- Housing Benefit
- Council Tax Support
- Severe Disablement Allowance
- Contribution-based Jobseeker's Allowance (JSA) or Employment and Support Allowance (ESA)
- Working Tax Credit
- Child Tax Credit
*As a guide for this scheme, low income will mean less than £500 per week for a family and less than £350 per week for an individual.
The following cannot apply:
- people who are subject to immigration control, including asylum seekers, people who have been refused leave to remain and those with no recourse to public funds
- people who are under 16
- people whose earned income exceeds £350 per week if they are single or exceeds £500 per week if they live as part of a family, unless there are exceptional circumstances
- anyone who has already received an award from the Haringey Support Fund within the last 12 months, unless there are exceptional circumstances
To ensure that we can grant awards to those most in need of support, we will prioritise (in no particular order) the scheme for the following:
- those with disabilities
- those with health problems
- households with elderly residents (over 70)
- households with children (under 18)
- lone parents
- those who are, have previously been, or are at risk of becoming homeless, including those leaving Temporary Accommodation
- victims of Domestic Abuse
- those leaving institutional care or leaving hospital
- those facing an emergency or crisis, such as a recent fire or flood
You will need the following information to complete your application:
- your/your partner’s National Insurance number or National Asylum Support Service (NASS) number
- a contact telephone number and email address
- your current full address and postcode
- details of benefits you receive
- details of your/your partner’s employment including your employer’s name address and contact number (if applicable)
- details of the bank account you want the support payment paid into
Apply online for the Haringey Support Fund via our dedicated e-form:
The Haringey Support Fund is a discretionary scheme with a limited amount of funding. Each case is considered on its own merits. The council will look at each application carefully to make sure that the money is going to those who need it the most.
We will carefully consider the circumstances behind the application, the household income and savings, and other specialist care and/or support that may be available.
As well as helping applicants to cope in the short term, our team can also direct residents to other support that may be available, and we may pass your information on to other departments in the council to facilitate this.
This scheme will remain under review so we may make changes to ensure that we are helping residents in the most effective way.
If you require additional support or do not have access to the Internet to make an application, please contact Connected Communities:
020 8489 4431
When we receive your application we will carry out checks with relevant council departments, and the Department for Work and Pensions (DWP).
We aim to process your application and make a decision within 3 to 5 working days. We will notify you by email of the outcome of your application.
If you are awarded a payment it should reach your bank account within 3 working days of your award notification email.
Note: If you haven’t heard from us within 5 working days, please check your junk email folder before contacting us.
There are no appeal rights to an Independent Tribunal, but you can ask us to look at your case again within 5 days of our decision if you are not happy with the outcome of your application.
Requests for a review of our decision need to be made in writing. It must state the reasons why you are asking for a review of the decision and be signed and dated.
Requests should be sent to HaringeySupportFund@haringey.gov.uk
You will be notified of the review decision within 14 days of your request. This decision will be final.
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