Learner Support
- How to access your online course
- Support with learning and employment
- Support with learning difficulties and Disabilities
- Contact us
How to access your online course
By getting to this webpage you’ve taken the most important step to accessing your online course. Congratulations! Take you time to watch the How To Guides and if you don’t get it right first time, just have another go.
See our How to enable YouTube subtitles guide (PDF, 203KB) if you need to turn on subtitles in your own language.
Here we show you how to:
- Download MS Teams, to see your tutor and classmates online
- Access Edmodo, to get and send course materials and assignments
I want to access my course on my laptop
MS Teams - your online video class:
If you’d rather use your phone, or you can’t get MS Teams or Edmodo to work on your laptop, take a look at the I want to access my course on my phone section below (if you have a smartphone).
How to Download MS Teams on your laptop:
Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.
- Download MS Teams (external link) - to get the MS Teams App. The video above shows you what to do
How to Join your class from a laptop if you can’t download the MS Teams App:
Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.
Using chat, paint and changing the language | MS Teams:
Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.
Edmodo - Your online college:
Using Microsoft Office in Edmodo:
Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.
Edit an Office Word document in Edmodo:
Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.
Access a shared folder and add to backpack:
Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.
I want to access my course on my phone
How to Download and use Edmodo on your mobile phone:
Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.
Student mobile phone access - download MS Teams:
Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.
This guide shows you how to use the links below:
If you’re only attending a couple of classes use the guides below.
Student mobile phone access – quick guide | MS Teams:
Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.
Help it’s not working! Student mobile phone access | MS Teams:
Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.
This is a slower step by step guide to help you access MS Teams on your mobile if you cant download the app.
Support with learning and employment
We can provide support and advice to Haringey Learns learners on almost anything related to learning and employment.
Here are just a few ways that we can support you during your course at Haringey Learns:
- Accessing the Internet and learning resources
- Helping you to complete homework tasks
- Developing your study skills
- Looking at job market Information
- Carrying out job searches, completing job applications and CV writing
- Exploring your options after your course and planning your next steps
- Applying for further and higher education courses
- Preparing for job and course interviews
- Finding and applying for volunteering opportunities
Open Learning Centre and Support (OLC)
The Open Learning Centre (OLC) is a dedicated space for Haringey Learns learners. You can access computers with standard and specialist software, and other online resources for independent learning and practice. You can also receive support from staff and volunteers.
Haringey Learns has a team of Frontline Support Officers who will assist you with an initial assessment of your skill levels and provide impartial advice, so you are enrolled on the correct course.
The OLC is open five days a week during term time with at least one late opening.
Careers and Employability
The Open Learning Centre has a jobs board showing local vacancies and can signpost you to supportive services we also run employability workshops focused on career planning, job search strategies, CV writing, application forms and interview techniques.
Other support
Wherever possible we link with other services to provide additional support. For example, staff from Haringey Council and Public Health campaigns run workshops exclusively for Haringey Learns learners.
Financial Support
We recognise that for many learners money can be a barrier to successful study. Although we are not able to provide any direct financial support to our learners, we have an excellent record of helping learners to apply for funds to cover fees, equipment or course materials.
We also accept SPICE Time Credits as payment for Haringey Learns courses.
Employability Support
Learners can also gain financial and practical support in preparation for job interviews either from Suited and Booted. (male learners) and Smart Works (female learners). They provide top brand clothing and accessories to maximise interview success.
Haringey Works
Haringey Works Team are based next door to Haringey Learns on the same floor of Wood Green Library. They provide Information, Advice and Guidance (IAG) to help Haringey residents get employment. Haringey Works advisors will meet with you on a regular one to one basis to work with you and help you with finding the right job.
Careers Conversations
All Haringey Learns courses are designed to help you with your employability. Your tutor will talk to you about this and make sure that your career goals are included on your Individual Learning Plan (ILP).
You can also book time with a National Careers Service Advisor on Wednesdays by contacting Haringey Works on 020 8489 2969.
Support for learners with disabilities and learning difficulties
We aim to make our courses accessible to everyone. If you need support to get the most out of your course, let us know. If you think you might have a disability or learning difficulty, please speak to your tutor or Front-line Support Officer. They will assess your needs and put in place adjustments to support you through your course.
Contact us
Tel 020 8489 2596 or 020 8489 2523
Email hals@haringey.gov.uk
See the HALS programme page
Page last updated:
Haringey Learns
Enrolment for all Haringey Learns courses is currently free - enrol now for your free place as fees are subject to change.
You can apply and enrol for courses online
Find out more by:
- Phone 020 8489 2596 or 020 8489 2523
- Email hals@haringey.gov.uk
Haringey Learns working hours:
- Monday to Friday, 9am to 5pm
- Closed Saturday and Sunday