Homelessness and rough sleeping - COVID-19 update

We know people rough sleeping are especially vulnerable to the worst effects of COVID-19 and our primary concern is to secure accommodation for everybody who is rough sleeping, where they can self-isolate.

A multi-agency team made up of Homes for Haringey, Haringey Council and Street Outreach services has successfully accommodated 65 people in the last week alone.

Homes for Haringey is using discretionary powers and additional funding from the Ministry of Housing, Communities and Local Government to find temporary accommodation for all people rough sleeping, regardless of local connection, immigration status, eligibility or priority need. We are also extending all the accommodation placements we had in place under our Cold Weather Programme for the duration of this pandemic.

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Mulberry Junction

Mulberry Junction, our new dedicated resource centre in Tottenham for single people affected by or at risk of homelessness, will close its on-site service today (Wednesday 1 April). They will then begin a telephone and delivery service providing support to guests who are currently rough sleeping or who have been placed in temporary accommodation due to the COVID-19 situation.

If you are working with someone who is rough sleeping or will be rough sleeping, please contact Mulberry Junction on 020 8489 4727 or email mulberry.junction@haringey.gov.uk

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Covid-19 Control Room

We have established a special COVID-19 Control Room to coordinate our response to the virus across our homelessness services. All hostel and supported housing providers in the borough have been informed of how to use the Control Room to seek support and notify us of people who fall ill in their services.

The Control Room will be working with Mulberry Junction staff to provide deliveries, telephone support and other welfare assistance to everyone placed in temporary accommodation this week.

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Supported Housing 

All our commissioned and directly-provided hostels and supported housing services remain open, with reduced staffing and telephone support replacing face-to-face support work in some services. 

In line with government guidance, all non-essential evictions (those not related to an immediate and severe risk of violence) will be postponed for the duration of the management of the pandemic.

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Night Shelters

Our Somewhere Safe to Stay night shelter at Cranwood remains open and all guests are now in self-contained rooms within the building. We are aiming to open an additional 20 rooms in the service over the next fortnight.

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Rough sleeping

The pan-London Rapid Response Team is working with the Haringey Street Outreach Team and Homes for Haringey to ensure anyone found rough sleeping during this time is supported into accommodation as quickly as possible. It is crucial that Streetlink referrals continue as normal to enable this to happen.

If you are worried about someone who you think is rough sleeping, please contact Streetlink via the app, phone line: 0300 500 0914, or Streetlink website (external link) as normal.

Some people have not felt able to accept the accommodation we have offered them and remain street homeless. Our Haringey Street Outreach and Mulberry Junction teams are providing daily support to everyone who is still rough sleeping and the offer of accommodation remains open to all throughout. Our outreach work is ongoing, with the support of council staff redeployed from Mulberry Junction and the Housing-Related Support Team.

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Page last updated:

April 1, 2020