Housing Advice

We provide housing advice and assistance on a wide range of housing problems for:

We provide advice over the telephone, via email and through our customer services centres. In some cases we may also invite you to meet with an officer from Housing Needs. To speak to an adviser contact us.

The following information should give you an outline of the main areas of advice that we cover.

You can download our Mortgage Advice leaflet (PDF, 302KB) however, if you need further advice please contact us.

Back to top


Haringey residents who are looking for somewhere to live?

You may apply to go on Haringey's Housing Register but it is very unlikely that we will be able to house you. We direct most people to the private rented sector. To view other options please look at our Housing Options page.

Back to top


Private tenants

If you are experiencing any of these problems:

  • notice to leave
  • disrepair
  • rent increases
  • rent arrears
  • return of deposit
  • landlord/tenant disputes
  • harassment
  • illegal eviction

 Contact us and we will discuss your problem with you, advise you of your rights and try to help you solve the problem.

Back to top


Landlords

We can provide you with advice and information on:

  • your responsibilities
  • setting up and ending tenancies
  • housing benefit issues
  • problem tenants
  • grants
  • deposits
  • local letting schemes.

For more information visit the landlords section of this website.

Back to top


Freehold owner-occupiers

If you are having problems with your mortgage it is important to get advice as soon as possible. The government has introduced several measures to assist you if you are in difficulties. Please contact us to find out what assistance you may be eligible for. You may also want to look at the Mortgage Advice leaflet (PDF, 302KB).

To find out about disrepair and improvement grants for long-term empty properties please contact the Senior Environmental Health Officer (Empty Homes) on 020 8489 5252.

If you are experiencing anti-social behaviour in your neighbourhood please contact the Antisocial Behaviour Team on 0845 611 177.

Back to top


Leasehold owner-occupiers

If you are having problems with your mortgage it is important to get advice as soon as possible. The government has introduced several measures to assist you if you are in difficulties. Please contact us to find out what assistance you may be eligible for. You may also want to look at the Mortgage Advice leaflet (PDF, 302KB).

We can advise you on your rights under your lease including end of lease problems, threat of repossession and succession rights.

To find out about disrepair and improvement grants for long-term empty properties please contact the Senior Environmental Health Officer (Empty Homes) on 020 8489 5252.

If you are experiencing anti-social behaviour in your neighbourhood please contact the Antisocial Behaviour Team on 0845 611 177.

Back to top


Housing Association tenants

If you have received a notice to leave your home contact us and we can advise you on your rights.

Back to top


 

Page last updated:

December 16, 2022