Pest control cancellation fees
If you want to change your appointment, there is no charge provided you give us more than 2 working days' notice.
Please contact us to arrange this.
You will be refunded the cost of treatment, less an £18 administration fee, if you:
- cancel all treatments
- don't want to rebook
- give more than 2 working days’ notice
You can ask for a refund (less cancellation charges) if:
- the pest control officer arrived at your premises but was unable to carry out a treatment (eg there was no one in)
- you cancelled the appointment without giving at least 2 working days’ notice
The following cancellation charges apply. They are for each missed or cancelled appointment.
|Pest||Domestic fee||Concessionary fee|
|Food pests (weevils, beetles, moths)||£144||£144|
|Wasps additional nests||£46||£46|
Telephone: 020 8489 1000
- Monday - 9am to 5pm
- Tuesday - 9am to 5pm
- Wednesday - 10am to 5pm
- Thursday - 9am to 5pm
- Friday - 9am to 5pm
Pest Control Team - Environment and Neighbourhoods
Level 1 North - River Park House
225 High Road
London, N22 8HQ
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