Railway Noise and Vibrations
Noise and vibration from railways are not subject to the same statutory controls as other sources of noise, for example from commercial activities or noisy neighbours.
To a certain extent, railway operators and London Underground are immune from action relating to noise under section 122 of the Railways Act 1993. According to this legislation, the licensed operator may use 'rolling stock on any track' or use 'any land comprised in a network, station or light maintenance depot, for or in connection with, the provision of network services, station services or light maintenance services'.
Complaints
Complaints about noise or vibration from a railway or tube line should be made to the relevant company as follows:
- Network Rail
Tel: 03457 114 141
Web: Network Rail website (external link) - London Underground
Tel: 0343 222 1234 8am-8pm 7 days a week
Web: Transport for London (tfl) website (external link)
However, if the complaint refers to noise from railway premises, the operator must demonstrate that they have used 'reasonable diligence' to control the noise or vibration if they are to claim the statutory immunity defence. This applies, for example to allegations of nuisance from a platform loudspeaker or from a lift or plant room causing vibration or noise. Complaints about noise from Railway / London Underground premises should be made to the Council's Enforcement Response Team.
Contact us
Write to us at:
- ASB Enforcement Team
Level 1 North - River Park House
225 High Road
Wood Green
N22 8HQ - Tel 020 8489 1335
- Out of Hours - 020 8489 0000
- Email ASB.Enforcement@haringey.gov.uk
Page last updated:
Tell us what you think about this page
Please use this space to tell us how we can improve this page, or the website in general.
If you have a service problem or complaint you need help with then please visit our contact pages.
* = response required
