If your alarm goes off when you’re away from the house, it can cause a problem to those in the area. Always make sure that a keyholder can be contacted just in case. Make sure that your alarm is maintained regularly to ensure that it does not go off accidentally.
If your car alarm has been going off for more than five minutes without re-setting or keeps going off then we may take action to silence the alarm or remove the car to a pound.
An audible intruder alarm (i.e. not a silent alarm which automatically contacts the police), has to have been active for more than twenty minutes before we can take action.
First, we have to serve a 'noise abatement notice'.
This notice sets a time for the alarm to be deactivated.
If this is not done, a specialist can be called in at the householders expense. We will take every care not to cause damage to your vehicle or property.
In some cases, we may have to tow the vehicle away or change the locks on the house.
We will recover our costs and in some cases, may prosecute. A successful prosecution could lead to a fine.
Once we have switched off the alarm we will make sure that the house or car is left secured. The police will be informed of any action we take.
A towed away vehicle can be reclaimed by showing your documents to the manager of the car pound, and payment of the appropriate fee.
If the locks have been changed, the owners/occupiers can claim new keys by presenting themselves at Alexandra House, 10 Station Road, Wood Green, London, N22 7TR, with valid identification and proof of ownership or occupation of the property.
We aim to:
- always attempt to find the owner or occupier of the property
- give the owner or occupier a reasonable time to deactivate the alarm
- take care not to cause damage to the property or vehicle
- never leave a property or vehicle unsecured after we have entered it
- take the most appropriate action to minimise disturbance to residents
- make every effort to inform the owner or occupier of our actions.
If you hear a fire alarm please call the emergency services. The fire brigade can enter, check the building and reset the alarm.
If you are being disturbed by noise happening now call 020 8489 1335 during office hours or 020 8489 0000 during evenings and weekends.
- The Enforcement Response Service
Level 1 - River Park House
225 High Road
- Tel 020 8489 1335
- Out of Hours 020 8489 0000
- Email firstname.lastname@example.org
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