Flooding, blocked gullies and drains

There is a large network of gullies and drains across Haringey. Sometimes they become blocked and flood the road. If you see a flood, you can report it online.

Report logged in

Use My Account to log in and get updates on the progress of your issue.

My Account

Report as a guest

Use our online form to report anonymously. You will not be updated on progress if you use the online form.

Report now

What we do

We will:

• visit the reported gully or highway drain within 10 working days and decide how urgently it needs to be fixed 
• make safe dangerous or serious issues within 24 hours of being notified
• repair non-serious issues within 28 working days – however, this depends on the resources that are available and it may take longer

Flooding

Visit our pages about types of flooding and risk management.

Clearing blocked gullies

Gullies in higher-risk areas are cleaned annually. Any reports of blocked gullies in lower-risk areas are cleaned as part of our reactive gully maintenance programme.

Gully cleaning programme

We make every effort to keep disruption to a minimum.

We will, however, need to suspend some parking in the immediate vicinity of each gully to enable lorry access.

Notice boards, informing about the parking suspensions, are usually installed 5-7 days in advance of the proposed gully cleansing works. We would therefore kindly ask that residents do not park in the suspended parking areas, as it may lead to vehicles being relocated to nearby street.

The planned dates can be subject to changes as there may be circumstances that will require changes to the dates for these cleansing works i.e. emergencies elsewhere for the gully sucker, illegal parking, traffic management issues or other highway network demands from unplanned works.

Blocked public sewers

Thames Water looks after the network of public sewers. Contact Thames Water to report a blocked sewer.

We are responsible for drainage from the gully until its connection with Thames Water sewers. Most of the drainage systems in the borough are the responsibility of Thames Water.

Blocked drains to private properties

The owner of a private property is responsible for maintaining and clearing its drains.

If a private drain is blocked, we can serve a notice on the owner giving them 48 hours to clear it.

If the drain is not cleared within 48 hours, we'll arrange for the work to be done and charge the owner for the total cost, with an extra 30% charge.