COVID-19 previous updates - 23 March
23 March 2020
Following the Prime Ministers announcement Wood Green Library and Customer Service Centre will be closed effective immediately. This is because it is really important to follow the guidance on social distancing advice (external link). This is necessary to ensure we can protect those in the community who are most vulnerable and delay the spread of the Coronavirus (COVID-19).
Staff who would have normally worked in the Customer Service Centre are being diverted to answering calls at our customer service contact centre. This is so you can still get in touch with us by calling 020 8489 0000.
We still need help to ensure we are prioritising those in the community that may be more vulnerable. To keep everyone safe, we are advising that you do not call us unless you really need to.
Remember you can do a wide range of transactions online at Haringey.gov.uk using any device (mobile, tablet or laptop).
All of the libraries in Haringey are now closed. We will be looking at alternative ways of providing our services including online options. We will update you when we have more information so please check the website every day.
If you are worried about the impact of coronavirus on your money, accessing essential items or accessing the support you need, please call our Connected Communities line on 020 8489 4431, Monday to Friday 9.30am to 4.30pm.
- See what to do if you need support for more information
We are currently looking at what further steps we can take in order to help reduce social contact in our public spaces and minimise the spread of the virus.
We would like to thank Haringey residents for listening to Public Health England guidelines and being responsible in keeping two metres apart when using our parks over the weekend.
We do not want to close parks across the borough because we know they can be a lifeline for residents needing to get exercise or fresh air, and it is great for physical and mental wellbeing. But boroughs across London are very concerned about reports over the weekend of people ignoring government advice, and if they do have to go out to keep a safe distance from other people - particularly in London’s parks.
As with other boroughs, if people do not follow the social distancing advice (external link) we will not hesitate to close our parks.
This is a national emergency and we all need to change our behaviour to keep people safe.
Boroughs are constantly monitoring the situation and our parks are currently OPEN, although we are considering closing facilities such as play areas, toilets and tennis courts.
We will have more information in the coming days and will announce if we need to close any of our public spaces.
Like everyone we at Haringey Borough Council are making every effort to limit the spread of the virus and have deployed contingency measures across our operations to ensure business continuity.
We would like to share the following guidance for residents to change the way they handle waste at properties where possible COVID-19 cases have been identified.
The following advice is applicable to households who are self-isolating; and to households where one or more individual(s) have mild symptoms as identified by national guidance.
- Tissues should never be put in your recycling bin
- Household waste, where possible, must be put in a plastic rubbish bag and tied when full.
- The plastic bag should then be placed in a second bin bag and tied.
- No waste should be put in any bin less than 3 days before the bin is due to be collected. This will ensure that if the virus is present on bin bags, there is sufficient time for the virus to die before the council’s waste team handle it.
For example, if you have a rubbish bag that needs to go in your bin less than 3 days before collection, please store it in a suitable and secure place until the bin has been collected. Then place the bag in bin ready for the next collection.
Transport for London are urgently asking people to avoid all unnecessary travel. We would encourage residents – and anyone still commuting – to follow government guidance and only travel if absolutely necessary, including through busy hubs such as Wood Green and Tottenham Hale.
his will help to stop the spread of the Coronavirus and to save lives.
All of our libraries are closed from today until further notice except Wood Green Library
Haringey Council has made adjustments to parking enforcement to support essential NHS and police staff, as well as residents that have been adversely affected by the COVID-19 pandemic. From today (Monday 23 March) we will suspend enforcement of our on street residential, shared use and permit parking bays.
However, in order to ensure that we keep road users, vulnerable residents and those providing an essential services safe, we will continue to enforce yellow lines, footway parking, disabled parking bays, business bays, doctors bays and pay by phone bays. We will also continue to remove vehicles that park illegally on yellow lines, on the footway or in those parking bays.
This means that key workers, and residents may use any of our on street residential, shared use and permit parking bays.
We will need to monitor those arrangements daily to ensure that demand does not exceed capacity in those bays and we acknowledge that changes may need to be made at short notice and this may include resuming normal enforcement. Please check our website daily for any further updates.
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