Coronavirus (COVID-19) advice: Council Services

Haringey is preparing for further impacts of the coronavirus (COVID-19) and making sure that we continue to provide essential services to the public. Please see list below for changes to specific services (do note this page will be updated regularly).

• Benefits and Council Tax
  • Financial support available, Council Tax Reduction, free school meals and clothing grant.
• Building Control
  • Site visits are still taking place subject to conditions.
• Customer Services
  • Wood Green and Marcus Garvey Customer Service Centres are open for emergencies only and for those residents who are not able to access the Internet. You can also contact us via our new online self-service tools and contact form.
• Domestic abuse
  • If you or someone you know is worried about Domestic Abuse, the Violence Against Women and Girls (VAWG) Team at Haringey Council is here to help. 
• Energy bills
  • Utilities support for vulnerable customers.
• Haringey Adult Learning Service (HALS)
  • Online courses are now available.
• Haringey Works
  • Events postponed. Contact the team via email works@haringey.gov.uk or call 020 8489 2969 | 020 8489 2852.
• Housing
  • Support for home renters and help available for rough-sleepers.
• Leisure Centres
  • Leisure centres remain closed during National lockdown restrictions. Haringey has four leisure centres managed by Fusion Lifestyle. 
• Libraries
  • Only Wood Green and Marcus Garvey Libraries remain open during National lockdown, only for Click & Collect. Book fines currently suspended. See more details on the library services available during COVID-19.
• Licensing
  • Under National lockdown non-essential retail, hospitality, leisure and entertainment premises must close. Those providing essentials goods and services can continue to open, such as supermarkets, petrol stations, electrical repair shops, banks, automated car wash, funeral directors and launderettes. See latest guidance for operating your business.
• Museum and Archives
  • Bruce Castle Museum and the Search Room will be closed during National lockdown restrictions. However, we are providing daily mailouts, news updates and an online gallery. Sign up at museum.services@haringey.gov.uk.
• Parking
  • Enforcement of our on-street residential, shared use and permit parking bays has resumed. Critical workers are being supported through the Government Parking Pass (external link). We continue to allow all-day paid parking in pay by phone bays. General parking information is available here.
• Parks
  • See the latest information on our dedicated Using Parks Responsibly page. 
• Planning
  • During National lockdown restrictions, restaurants, cafés (A3 uses) and pubs and bars (A4) may operate as ‘take-aways’. Planning service is contactable by phone 020 8489 5504 and email planning.support@haringey.gov.uk
• Refuse and Recycling
  • Collections services, how you can help and reuse and recycling centres
• Registrars
  • Updates on marriage, civil partnership and citizenship ceremonies. There are also new rules around death registrations, guidance for the care of the deceased (external link) and information on cremation and burial services (external link) 
• Schools
  • Colleges, primary (reception onwards) and secondary schools will remain open only for vulnerable children and the children of critical workers. All other children will learn remotely until February half term. See more information on schools during the National lockdown (external link).
  • A range of resources is available to keep your children safe and support their wellbeing.
• Social care services
  • Service changes that have been made due to the pandemic.