Apply for Universal Credit

Apply online

Most claims for Universal Credit must be made online.

Apply for Universal Credit (external link)

Help using computers

We have several public computers and free internet access in our libraries to help you get online.

Citizen's Advice 'Help to Claim' service

The Department for Work and Pensions has asked the Citizens Advice Bureau (CAB) to help people claim Universal Credit and manage their claim for the first weeks. If you need help applying you can contact the Citizen's Advice Bureau using the link below:

Free helpline

You can also call the Universal Credit helpline, Monday to Friday, 8am to 6pm, to get help making your claim online or if you need help applying for an advance payment.

  • Telephone: 0800 328 5644
  • Textphone: 0800 328 1344


Page last updated:

August 23, 2021