Due to essential maintenance the Landlord Portal will be unavailable between 15 November, 6pm and 16 November, 6pm. We apologise for any inconvenience caused. 

Universal Credit

Universal Credit is a monthly payment to help with your living costs. You may be able to get it if you’re on a low income or out of work.

Check out the videos and links below for more information:

What is Universal Credit

DWP: What is Universal Credit?

Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.

How to apply for Universal Credit

How to apply for Universal Credit

Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.

Managing your money

Universal Credit: Managing your Money

Note for iPhone users and Youtube. There is a known bug with iOS and Youtube, Two buttons are read before the player but provide no functionality. We advise that you skip these to access the content.

Help with Council Tax

For those already on Universal Credit

Page last updated:

4 October 2019

Give us feedback about this page

Please note if you have a service issue you need help with then please visit our contact pages.

Overall, how easy was it to get the help you wanted today?

* = response required

Please note this form is not for general service requests or issues. It's quicker for you if those comments are sent directly to Customer Services.

How easy was it to get the help you wanted

Would you like to provide any further comments about your visit today?

Additional comment?

Do you wish to report a problem with a council service?

Service comment

It's quicker if you report any service issues using our online self-service pages (opens in new window).

Tell us about your experience of using the website below:

Please note this form is not for general service requests or reporting issues with a service. It's quicker for you if those comments are sent directly to Customer Services.