How to Contact Us - Benefits
Use this to tell us about changes such as:
- rent
- address
- household changes
- income and savings
Appeal or reconsider a decision
Use this if you want:
- an explanation of our decision
- to disagree with our decision
- to appeal our decision
Use this:
- To upload proof we have asked you to give us (also considering the COVID-19 outbreak)
- To give us your email address and mobile telephone number
- If your enquiry is about something else
Other contact options
Write to us
- Corporate and Customer Services | Benefits
PO Box 10505
Wood Green
London
N22 7WJ
This is also the address to which you should send your completed claim form if you do not to make an online application.
Phone us
- Tel: 020 8489 1000 - Monday to Friday, 9am to 5pm