How to Contact Us - Benefits
Use this to tell us about changes such as:
- rent
- address
- household changes
- income and savings
Appeal or reconsider a decision
Use this if you want:
- an explanation of our decision
- to disagree with our decision
- to appeal our decision
Use this:
- To upload proof we have asked you to give us
- To give us your email address and mobile telephone number
- If your enquiry is about something else
Other contact options
Write to us
- Shared Service Centre | Benefits
PO Box 10505
Wood Green
London
N22 7WJ
This is also the address to which you should send your completed claim form if you do not to make an online application.
Phone us
- Tel: 020 8489 2800 - Monday to Friday, 9am to 5pm
Page Last Updated:
15 April 2019
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Please note if you have a service issue you need help with then please visit our customer service web pages.
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