How to Contact Us - Benefits
Use this to tell us about changes such as:
- rent
- address
- household changes
- income and savings
Appeal or reconsider a decision
Use this if you want:
- an explanation of our decision
- to disagree with our decision
- to appeal our decision
If your enquiry is about something else you can still contact us via our e-form, but we may take longer to get back to you.
Other contact options
Write to us
- Shared Service Centre | Benefits
PO Box 10505
Wood Green
London
N22 7WJ
This is also the address to which you should send your completed claim form if you do not to make an online application.
Phone us
- Tel: 020 8489 2800 - Monday to Friday, 9am to 5pm
Page Last Updated:
10 December 2018
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This form is not for service issues or requests - all such comments should go to Customer Services.
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