Report problems using your mobile phone

Our Haringey/Love Clean Streets

The Our Haringey mobile app and online reporting service (accessed via My Account) is part of the Love Clean Streets network (managed by Blackburn IT Services Ltd - or BBits).

This service makes it quick and easy to report problems when you’re out and about in the borough.

Once you download the app you can take a photo of the problem, and send it directly to the team responsible for fixing it. We’ll then send you progress updates and let you know when it’s fixed.

Unlike other 'report it' style apps, Love Clean Streets asks you to choose from a list of Haringey-specific categories for the problem, which ensures the report goes to the right team first time and will be dealt with as quickly as possible.

Love Clean Streets allows reports to be made under the following categories:

  • Abandoned vehicles
  • Damaged street furnitureLove Clean streets reporting on mobile
  • Dead animals
  • Dog fouling
  • Drains and gullies
  • Dumped rubbish
  • Flyposting
  • Graffiti
  • Lighting, lit signs and lit bollards
  • Litter and street cleaning
  • Manhole covers
  • Overgrown hedges and shrubs
  • Paths and pavements
  • Potholes
  • Recycling
  • Road marking
  • Road defects
  • Signs
  • Trees

If there are other problems you’d like to report, or you don’t want to use your mobile phone or tablet, you can use our Report It page.

Download the app

The app is available on iPhone and Android phones:

Love Clean Streets is free to download. If you exceed your data limit you may incur a cost for sending reports.

Back to top


 

Page last updated:

May 26, 2022

Tell us what you think about this page

Problem with a service?
If you have a service problem or complaint you need help with then please visit our contact pages.


Help us improve this page
If you want to make comments specifically about this page, then please answer the questions below.

* = response required

Ease of use

Overall, how easy was it to get the help you wanted today?

Service required

What was the main service you were interested in today?

Purpose of visit

What was your main purpose for coming to the website today?

Device and browser information

It will help us understand any problems if you can tell us a bit about what you are using to browse the website:

Which type of device are you using right now? (optional)
Which browser are you using? (optional)

Your comments

Please use the following space to tell us more about your visit today. 

Please note that if you want to report a problem with a council service or have a general service request, you will need to contact Customer Services directly.

Covid-19

Did you find what you were looking for? (optional)