Contact us about PCNs

Please answer the following to help us direct you to the correct information relating to your query.

Are you having trouble paying a PCN online?

Find out what to do if you have lost your PCN.

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Please check the 2 letters at the start of your PCN number (these should now be ZN) and then follow the directions on the PCN payment page.

If the online system is still not working for you, you can pay by phone, or in cash at our car pound in Edmonton.

See alternative ways to pay.

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Do you wish to challenge a PCN?

Challenge your PCN by clicking below.

Challenge a Penalty Charge Notice

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If you don’t wish to challenge your PCN you must pay as soon as possible.

Pay your PCN

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Check progress of your challenge below.

Check progress of your challenge

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