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Home » Contact » My Account » Upload evidence for Housing Benefit/Council Tax Reduction

Council Tax and Benefits online services unavailable. Due to planned maintenance of our systems, some online services may be unavailable between Friday 5 March, 5pm and Sunday 7 March, 6pm. Sorry for any inconvenience.

COVID-19: Wood Green Customer Service Centre and Marcus Garvey Centre are open with limited service.

Upload evidence for Housing Benefit/Council Tax Reduction

If you need to send us documents, it is quicker to upload them online. You will need:

  • your name, address and contact details 
  • your claim number
  • photos or scans of your evidence (original documents only) of the following file types: PDF, JPG, PNG, TIFF, GIF

If you use your phone or tablet, you can take your photos either before you start the form, or when you are completing it.

When you take photos or scans of your original evidence, you need to make sure that:

  • all of the document is visible
  • the document is clear and readable

You can upload a number of documents but they must not add up to more than 10MB. If you need to submit more evidence but have already uploaded 10MB, you will need to upload them separately.

  • Help uploading files

The evidence you send us will be verified in accordance with our Data Collection Policy. However we may still request to see the original documents. 

Upload evidence now

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Page last updated:

7 December 2020

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      • Help using My Account
      • Help with Council Tax
      • Help with Housing Benefit and Council Tax Reduction
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      • Upload evidence for Housing Benefit/Council Tax Reduction
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      • Changes to My Account

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