Register to view your Housing Benefit/Council Tax reduction claim

If you want to view and manage your claim, you first need to register or login to My Account and then use the link from ‘Benefits & Council Tax Reduction services’.

When you are in the benefits portal for the first time, use the 'Register here to view and manage your claim' link.

With your online account you can:

  • view your entitlements (this will not include rent used in calculations, applicable amount or non-dependant deductions – these details are available in your online letters)
  • check your payments
  • download online letters
  • download your entitlement and payments

You can sign up for online letters when you register.

Register now

Help with registering for Housing Benefit/Council Tax reduction

If you have any registration issues, please contact us using our report an issue using My Account e-formPlease note: you'll need to select Housing Benefit and Council Tax reduction on the 'What does your query relate to?' question on the form.

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Page last updated:

February 6, 2023

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