My Account provides quick and secure access to a range of council services 24 hours a day, 7 days a week. Save yourself time by going online to make payments, reports, requests and applications.
Please use the links below for more information about Customer Services including our contact details and opening times.
- Disabled users - Our Customer Service Centres are accessible and provide full facilities for disabled people.
- Hearing impaired users - Our Customer Service Centres are fitted with induction loops.
- People with hearing impairment - People with hearing impairment can also access Customer Services via the Action on Hearing Loss Typetalk service. From your phone, call 18001 followed by 020 8489 1000 to contact Customer Services via a Typetalk operator.
- Users whose first language is not English - You should arrange for a friend or family member who can speak English to contact Customer Services on your behalf. You will need to be with them as we need your permission to speak with them about you.