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Connected Communities

What is Connected Communities?

Haringey’s pioneering integration programme, Connected Communities, began in September 2018.

Connected Communities is a programme set up to improve access to Council and Voluntary services and support in Haringey to encourage residents to live their version of a good life.

The offer

The programme can provide anyone in the borough support with:

  • Housing
  • Employment
  • English lessons (Adult learning)
  • Council Tax
  • Parenting and childcare
  • Benefits and financial advice
  • Getting involved in community activities and groups
  • Applying for the EU settlement Scheme

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Where we are

Our team are based in community settings all over the borough to make services more accessible. We have two main locations where you will find someone from the team every day of the week:

  • Wood Green Library, Monday - Friday, 9am - 5pm (ground floor)
  • Marcus Garvey Library, Monday - Friday, 9am - 5pm (first floor)

For more information on the support provided and how to get in touch with a service, please take a look below at the various teams. 

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Support Workers

Meet the team

We have three support workers who work across our two hubs and other locations:

Our hub support workers can provide support with:

  • Linking clients up with specialist support such as employment, Council Tax and Housing advisors
  • Support with navigating through the system to access the right support when it’s needed
  • Providing information, advice and guidance on a broad range of services and topics to help clients become more independent

Get in touch

If a resident would like employment support, they can:

  • Drop-in to see one of our advisors - see schedule for more details
  • Book an appointment with an advisor by emailing them directly with their name, contact number and brief description of what support they would like.

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Employment

Meet the team

We have two employment advisors in the Connected Communities team who support residents into sustained employment:

Our Employment Advisors can support residents with:

  • Creating a CV
  • Searching for jobs
  • Completing job applications
  • Preparing for interviews
  • Transferring overseas qualifications (NARIC)

Get in touch

If a resident would like employment support, they can:

  • Drop-in to see one of our advisors - see schedule for more details
  • Book an appointment with an advisor by emailing them directly with their name, contact number and brief description of what support they would like

Please find our downloadable  My Job guide (PDF, 122KB) which provides further information, advice and guidance.

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Housing

Meet the team

We have four housing advisors in the Connected Communities team who support residents with housing issues and improve their living conditions:

Our Housing Advisors can support with:

  • Private-rented disrepair issues
  • Rent arrears
  • Preventing homelessness
  • Landlord disagreements
  • Eviction notices

Get in touch

If a resident would like housing support, they can:

  • Drop-in to see one of our advisors - see schedule for more details
  • Book an appointment with an advisor by emailing them directly with their name, contact number and brief description of what support they would like

Please find our downloadable  My Home guide (PDF, 185KB) which provides further information, advice and guidance.

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Parent Support

Meet the team

We have two support workers to help support parents on a wide range of issues, including debt, welfare benefits, housing and parenting:

Our School support workers can provide support with:

  • Supporting families to address debt and stopping financial problems escalating
  • Supporting families to find voluntary, paid work or educational opportunities
  • Supporting young adults to improve their children's attendance, behaviour and well-being
  • Supporting families to get on-line and improve digital skills

Please find our downloadable  My Money guide (PDF, 103KB) which provides further information, advice and guidance

Get in touch

If a resident would like support from our parent workers, they can attend one of our locations or email the worker directly.

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Early Years

Meet the team

We have four Early Years outreach workers in the Connected Communities team who support residents that are pregnant or who are parents of young children:

Our Early Years workers can support with:

  • Applying for Free for 2’s childcare offer
  • Registering at a Children’s Centre
  • Introducing parents to relevant events, classes and activities

Get in touch

If a residents need to find out which is their nearest Children’s Centre, they can either drop in or contact the relevant worker with their name, contact number and brief description of the support they would like to receive.

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ESOL (English as a Second Language)

What is ESOL?

Connected Communities work with Haringey Adult Learning Service (HALS) to provide ESOL courses that are designed for people whose first language is not English.

Classes on offer

We offer a variety of courses from pre-entry, beginner courses to Level 2 speaking and listening, as well as a number of employability pathways including:

  • Working in Childcare
  • English for Private Hire Drivers
  • Intro to Teaching
  • ESOL and IT

Get in touch

Residents will need to enrol in person which they can do in the following ways:

  • In person at Haringey Adult Learning Service, Second Floor, Wood Green Library. Open Monday - Thursday, 9am - 6.30pm and Friday, 9am - 4.30pm
  • Call us on 020 8489 2596 / 2523 to find out where their nearest assessment session is being held at.

They will be asked to fill in a form and complete a short screening assessment. They will then be put on a waiting list and contacted soon, via text or email, for a further assessment. They will be given details of assessment dates by text or email.

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Community Groups

Meet the team

Connected Communities commission Bridge Renewal Trust and Selby Trust to provide support and guidance to existing community groups as well as individuals wanting to set up a group or a registered charity:

Our community outreach workers can support with:

  • Setting up a new community group
  • Applying for grants or funding for a community group
  • Providing training for community group board members
  • Linking individuals with relevant community groups

Please see our downloadable My Community guide (PDF, 1.85MB), which provides further information, advice and guidance

Get in touch

If a resident would like support with getting more involved in the community or a community group would like support with becoming more established, they can contact one of the community organisers directly via email or phone.

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Local Area Coordinators

Meet the team

We have a fantastic team of Local Area Coordinators who support residents with a variety of issues in order to achieve their vision of a good life:

Our LAC’s can provide support to residents with:

  • Identifying their strengths, goals and needs
  • Finding practical ways of becoming more independent
  • Developing and using personal and local networks

Get in touch

If a resident would like support with any of the above, they can get in contact directly with the relevant worker to discuss their goals.

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Citizen’s Advice Bureau

Meet the team

Connected Communities work with Citizens Advice Bureau to support residents with financial and welfare benefit-related issues.

Our CAB advisors can support residents with:

  • Employment law (discrimination)
  • Welfare benefits
  • Debts (Insolvency)
  • Housing, disrepair, private tenancies

Get in touch

If a resident would like support from our Citizens Advice workers, they can:

  • Drop-in to see one of our advisors - see schedule for more details
  • Book an appointment with an advisor by emailing them directly with their name, contact number and brief description of what support they would like.

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Council Tax

Meet the team

Connected Communities  has a dedicated Council Tax officer to support residents with issues relating to Council tax:

Our Council Tax Advisor can support residents with:

  • Council tax arrears
  • Applying for Council Tax discounts
  • Appealing a Council Tax bill / fine
  • Legal demands for payments

Get in touch

If a resident would like support about Council Tax, they can:

  • Drop-in to see one of our advisors - see schedule for more details
  • Book an appointment with an advisor by emailing them directly with their name, contact number and brief description of what support they would like.

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Contact Us

Please contact one of the members of the team for the area that you are interested in to discuss what support is required. Alternatively, you can email Connectedcommunities@haringey.gov.uk.

Check out our what's on calendar for more information on activities and events in Haringey.

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Page last updated:

26 November 2019

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