Christmas in Haringey 2018 - office opening hours for the festive season

During the Christmas and New Year period there will be changes to a number of Haringey Council services, with reduced opening hours and changes to normal waste and recycling collection days.

Also see our Winter Weather page for advice on how to stay safe and well this winter.

Homes for Haringey will be running a weekend service from 24 December 2018 to 1 January 2019 - see the Homes for Haringey website for details.

More information will be added below as it becomes available.

Customer services

Customer Service Centres

Opening times for Marcus Garvey and Wood Green Customer Service Centres:

  • Monday 24 December 2018 - open 9am-1pm
  • Tuesday 25 December 2018 - closed
  • Wednesday 26 December 2018 - closed
  • Thursday 27 December 2018 - open 9am-5pm
  • Friday 28 December 2018 - open 9am-5pm
  • Monday 31 December 2018 - open 9am-5pm
  • Tuesday 1 January 2019 - closed
  • Wednesday 2 January 2019 - open 10am-5pm

Both Customer Service Centres will operate a normal service on the days they are open.

Social media channels

Please note that over Christmas and New Year, our social media channels will only be monitored for service requests on the days Customer Services are open (see above).

Call Centre

The Call Centre will be closed on:

  • Tuesday 25 December 2018
  • Wednesday 26 December 2018
  • Thursday 27 December 2018
  • Friday 28 December 2018
  • Monday 31 December 2018
  • Tuesday 1 January 2019

An emergency out of hours service will be available during this period.

The Call Centre will operate as normal on the days leading up to Christmas and after New Year's day.

Details on how to contact us can be found on the Contact Customer Services page.

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Refuse and Recycling

Bin collection dates

There will be changes to your collection day over the Christmas and New Year period for the weeks commencing Monday 24 December and Monday 31 December 2018:

  • Week beginning Monday 24 December - most collections during this week will take place two days later than usual
  • Week beginning Monday 31 December - most collections during this week will take place one day later than usual
  • Normal collections will resume on Monday 7 January 2019

Changes to collections over Christmas and New Year are as follows:

Normal collection dayRevised collection day

Table: changes to bin collection dates 2018/19

Monday 24 December 2018No change
Tuesday 25 December 2018Thursday 27 December 2018
Wednesday 26 December 2018Friday 28 December 2018
Thursday 27 December 2018Saturday 29 December 2018
Friday 28 December 2018Sunday 30 December 2018
Monday 31 December 2018No change
Tuesday 1 January 2019Wednesday 2 January 2019
Wednesday 2 January 2019Thursday 3 January 2019
Thursday 3 January 2019Friday 4 January 2019
Friday 4 January 2019Saturday 5 January 2019

If you live above a shop and currently get daily collections there should be no change.

If you have any queries about your refuse and recycling collections over the festive period, please contact the Veolia Contact Centre on enquiries.haringey@veolia.com or 020 8885 7700.

Western Road Reuse and Recycling Centre

The reuse and recycling centre is closed on Christmas Day, Boxing Day and New Year's Day.

Christmas tree recycling

We have made it easy for you to recycle your Christmas tree - find out more here.

For more festive recycling information, visit Veolia's festive recycling page (external link).

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Parking

Bank holiday parking

Free parking is available in all on-street Pay by Phone (formerly Pay and Display) parking bays and in all open council car parks. Please note that match day restrictions may apply.

Parking Permits

Residents may apply for and renew resident and visitors parking permits online during the holiday period. Please note that applications will not be processed on bank holidays and public holidays.

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Bruce Castle Museum and Haringey Archive

Bruce Castle Museum and Haringey Archive will be closed to the public from Saturday 22 December 2018 to Tuesday 1 January 2019. Normal visiting hours will resume from Wednesday 2 January 2019.

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Adult social care

If older and vulnerable residents need any help or support, then they should call 020 8489 1400 during normal office hours. For help and support outside of office hours, including during weekends and bank holidays, the number to call is 020 8489 0000.

  • The Community Alarm/Telecare Service is a 24 hour/365 day service, so this will be operating as normal over the holiday period
  • Clarendon Recovery College will close at 3pm on Friday 21 December 2018 and will reopen at 9am on Wednesday 2 January 2019
  • Ermine Community hub will close at 2pm on Friday 21 December 2018 and will reopen as normal on Wednesday 2 January 2019
  • Haynes Day Centre will close at 2pm on Friday 21 December 2018 and will reopen on Wednesday 2 January 2019
  • Winkfield Resource Centre will close at 2pm on Friday 21 December 2018 and will reopen at 9am on Wednesday 2 January 2019
  • Meals on wheels services will operate over the Christmas/New Year period - please check specific details with your provider

Community equipment - Medequip Service Arrangements

Residents with community equipment on loan from us - such as pressure mattresses and hoists - should note that Medequip, the provider that delivers, collects and recycles this equipment has the following reduced hours during the Christmas period:

  • Monday 24 December 2018 - normal service, 8am-5pm
  • Tuesday 25 to Wednesday 26 December 2018 - out of hours emergency service
  • Thursday 27 to Friday 28 December 2018 - normal service, 8am-5pm
  • Saturday 29 to Sunday 30 December 2018 - out of hours emergency service
  • Monday 31 December 2018 - normal service, 8am-5pm
  • Tuesday 1 January 2019 - out of hours emergency service
  • Wednesday 2 to Friday 4 January 2019 - normal service, 8am-5pm

Medequip contact details

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Registrars

Christmas/New Year opening hours for the Registrars service:

  • Saturday 22 December 2018 - appointments only
  • Monday 24 December 2018 to Wednesday 26 December 2018 - closed
  • Thursday 27 December to Friday 28 December 2018 - open 9.30am-4.30pm
  • Saturday 29 December 2018 - appointments only
  • Monday 31 December 2018 to Tuesday 1 January 2019 - closed
  • Wednesday 2 January 2019 - 9.30am-4.30pm
  • Thursday 3 January 2019 - 9.30am-1pm

Normal service resumes from Friday 4 January 2019.

Help in an emergency

Please see our Help in an emergency section if you have an emergency or an urgent faith burial to arrange when we are closed.

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Leisure Centres

The borough’s leisure centres are managed by independent charity Fusion Lifestyle (external link). Christmas opening times for each centre are listed below.

Broadwater Farm Community Centre

  • Up to Friday 21 December 2018 - normal opening times
  • Saturday 22, Sunday 23 and Monday 24 December 2018 - open 7am-5pm
  • Tuesday 25 and Wednesday 26 December 2018 - closed
  • Thursday 27 and Friday 28 December 2018 - open 7am-7pm
  • Saturday 29, Sunday 30 and Monday 31 December 2018 - open 7am-5pm
  • Tuesday 1 January 2019 - closed
  • Wednesday 2 January 2019 - normal opening times resume

New River Sports and Fitness

  • Up to Friday 21 December 2018 - normal opening times
  • Saturday 22 and Sunday 23 December 2018 - 8am-6pm
  • Monday 24 December to Tuesday 1 January - closed
  • Wednesday 2 January 2019 - normal opening times resume

All New River members are welcome at the other Fusion Lifestyle centres in Haringey and Enfield during this period.

Park Road Pools and Fitness

  • Up to Friday 21 December 2018 - normal opening times
  • Saturday 22 and Sunday 23 December 2018 - 7am-5pm
  • Monday 24 December 2018 - open 7am-7pm
  • Tuesday 25 December - Lido open 9-11am
  • Wednesday 26 December 2018 - closed
  • Thursday 27 and Friday 28 December 2018 - open 7am-7pm
  • Saturday 29, Sunday 30 and Monday 31 December 2018 - open 7am-5pm
  • Tuesday 1 January 2019 - Lido open 9-11am
  • Wednesday 2 January 2019 - normal opening times resume

Tottenham Green Pools and Fitness

  • Up to Friday 21 December 2018 - normal opening times
  • Saturday 22, Sunday 23 and Monday 24 December 2018 - open 7am-5pm
  • Tuesday 25 and Wednesday 26 December 2018 - closed
  • Thursday 27 and Friday 28 December 2018 - open 7am-7pm
  • Saturday 29, Sunday 30 and Monday 31 December 2018 - open 7am-5pm
  • Tuesday 1 January 2019 - closed
  • Wednesday 2 January 2019 - normal opening times resume

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    Health services

    For local health service information - including nearby pharmacies with opening hours - go to the NHS Choices website (external link).

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    Schools and Children’s Centres

    Haringey schools break up for the Christmas holidays on Friday 21 December 2018 and will return for the spring term on Monday 7 January 2019.

    Some schools may also have training days, so please check directly with your child’s school to confirm the return date for pupils.

    Children’s Centres on school sites will generally have the same term dates as schools, but again please check directly with your child’s centre.

    Contact details for schools and children's centres can be found on the pages below:

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    Libraries

    Main libraries - Wood Green, Hornsey and Marcus Garvey

    • Monday 24 December 2018 - open 9am-1pm
    • Tuesday 25 December 2018 - closed
    • Wednesday 26 December 2018 - closed
    • Thursday 27 December 2018 - open 9am-7pm
    • Friday 28 December 2018 - open 9am-7pm
    • Saturday 29 December 2018 - open 9am-5pm
    • Sunday 30 December 2018 - open 12 noon-4pm
    • Monday 31 December 2018 - open 9am-5pm
    • Tuesday 1 January 2019 - closed
    • Wednesday 2 January 2019 - open 10am-7pm

    All other Haringey libraries

    • Monday 24 December 2018 - open 9am-1pm
    • Closed from Tuesday 25 December 2018 to Tuesday 1 January 2019 (inclusive)

    All libraries will open as usual from Wednesday 2 January 2019.

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    Page Last Updated:

    14 December 2018

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