SEND Local Offer Review and Action Plan
What we consulted on in 2018
As part of the national SEND reforms, Haringey Council SEND service has produced a ‘Local Offer’ - this is the term used to describe the range of information, support and services available for parents and carers of children and young people with special educational needs and disabilities (SEND). Our local offer pages aim to explain everything in the ‘Local Offer’. We have also been talking to parents, schools and other stakeholders about our plans for developing our Local Schools and services to offer more special school provision, and enhance our community access.
Thank you to all the parents who came to our November 2018 day and evening event to review our Local Offer and for all the valuable feedback.
You can read more about this in our Local Offer News section, and take a look at our emerging plans to develop local schools in the spreadsheet below:
At our last Local Offer event in November 2018 you wanted more development of the Preparation for Adulthood pages, particularly the pages on education post 16, and more about getting a job and support in education. Parents of children who had additional needs in schools also wanted to know more about how schools support children with SEND. They wanted to know about the support for children with all levels of need, those with and without an education health and care plan. You wanted us to know that you preferred the door to door pick up from transport, but if the pick up points were going to stay, we needed to communicate better about where the buses were. You told us that you liked the travel buddy and travel training.
We know that we need to improve our 20 week EHC process - you wanted the EHCP’s to be more specific and include better information from Child and Adolescent Mental Health Services and social care.
As we have worked on our Local Offer, we have realised that some projects take much longer than we thought, so will try and give more realistic timescales this year.
SEND Local Offer timetable
|When we first reviewed the Local Offer in 2015 you said...||By November 2017 we promised to…||In 2018 we had...||In 2019 and 2020 we are going to…|
You wanted more transparency of the eligibility criteria (as they are too vague) for Therapies, EHC Plans, Transport, etc.
Updated the EHC eligibility criteria, and added more information about therapies and transport.
Consulted parents about what they wanted from the therapies.
Collated information from Whittington health to help us with the review of speech and language therapy and occupational therapy.
Commissioned more Occupational Therapy.
|Finish this review! We know you wanted more Occupational therapy, and more advice for you at home about how to support your children. You didn’t want to wait so long for your children’s appointments. This will be finished by December 2019.|
You wanted more information on transition and ‘Preparing for Adulthood’ in terms of Independence, Training, Education and legal rights.
|Updated the section on employment, identified a named EHC officer for post 16 for you to talk to.||Updated the transition section of the local offer around where to live, where to go to college. We set up the ‘Moving On’ parents’ group to help us design information for parents. We published the ‘Pathway Guide’ that they wrote.|
Run sessions for parent and young people about transitions and preparing for adulthood in July.
Ensure that there are courses at colleges that Young people want to attend by September 2020.
Increase our supported internships and preparation for employment offer by September 2020.
You would like the website to have a pathway diagram/ customer journey where you can see where you are in the process, and what happens next.
|The redesign was finished with the communications team, and reviewed by parents in November 2017.|
Improved the accessibility of the site.
Ensured that families, children and services know about the site such as GP’s through training, posters and business cards.
Publish a paper version of the Local Offer by December 2019.
Parents told us that the system was too complicated - we will introduce more advice and support sessions to help answer your questions or support you to get services. We need to think how best to do this and who can do it. It might take us until 2020.
Parents wanted more respite activities after school and in the holidays.
We are re-commissioning the respite offer. We held two events and also spoke to the Youth Council about what they liked to do.
Commissioned Accessable to audit our community sites for accessibility.
Increased our respite offer, for day time activities.
Make sure the new respite offer meets your needs.
We know we need to find more providers of after school activities by Dec 2019, and also for over night stays by December 2020.
You wanted to know the Personal Budget limit and criteria for respite, support and transport.
This was updated, and the personal budget amounts given to young people with different types of need was shared with parents via the SEND reforms group.
You want better processes for Direct Payments so it is easier to manage, and more providers to choose from.
Make sure that the direct payments process is easier to use when providers want cash payments.
We will help you find the services to spend the direct payments on through our brokerage team.
This will happen by December 2019.
We would like to know what schools provide as SEN services from their maintained budget (the old School Action/ School Action+).
We have provided information to parents as part of the SEND reforms group, trained governors. We have audited the schools offers and also individually visit and trained them if needed.
We put in place the ‘Inclusion Fund’ so that children with emerging needs could have their needs met in nursery at an early stage.
We will put this information on the Local Offer.
We will review how schools work with children and families who are supported at school with SEN but do not need an EHC plan by September 2019.
We will introduce an ‘Inclusion Fund’ for school aged children with no EHCP by September 2019.
We will ask children and families of children with SEN but no EHCP if their support at school is working for them by December 2019.
You wanted to know about different types of transport e.g. Independent Travel Training and/or a Buddying System.
The personal budgets for transport became available, and we commissioned ‘Independent Travel Training’ for young people and put in place travel buddies.
Introduced the online transport application and changed it according to your feedback
Introduced sessions at The Markfield to support parents with the transport application.
Review our transport offer.
We will introduce better ways of telling you when the buses are arriving using apps on your phones.
We are finding someone to review this service for us by April 2020.
|New Areas for 2018 – condition specific information.||You were thinking about this but had not told us yet!|
You wanted more information on condition specific needs such as Autism and Down Syndrome.
We have written the pages and shown them to you at the local Offer event and in sessions with families at the Markfield centre.
Publish and review the pages with you.
We will review our Autism Pathway by December 2020.
We will review our pathways for children with complex health conditions such as support for children with tracheostomies.
This will be done by September 2019.
You liked our education health and care plan process, but wanted more specific information in the plans.
|You didn’t mention this is 2017.||You were thinking about it in 2018 – you just wanted an EHCP and not a statement.|
You wanted us to speed up our assessment process by April 2019.
You wanted clearer and more specific information from camh’s and social care in the plans, for children with complex health conditions.
We will do this by April 2019.
Other Areas for 2018 - frequently asked questions about changing school phases.
You were thinking about this but had not told us yet.
You wanted the frequently asked questions to be easier to find, so we added a new page and created new questions and answers according to what you said you wanted to know.
|We think we have finished this one.|
The council's 'Local Offer' information is currently only available online. We continue to review and update the site.
Have your say
In order to have a chance of participating in future events, contact any one of our parents groups listed on our Contact us page.