How to get help


Under the Children Act 1989, every child is entitled to an assessment if they are thought to be 'in need'

The Children Act defines 'in need' as being:

  • Children who are unlikely to achieve, maintain or have the opportunity to achieve or maintain a reasonable standard of health or development without the provision of services by a local authority under Part 3 of the Act
  • Children whose health or development is likely to be significantly impaired or further impaired without the provision of local authority services under Part 3 of the Act
  • Children with disabilities
  • Children who are at risk of significant harm, or who have suffered significant harm

Assessments are carried out by Social Workers in the Assessment Team and may or may not result in the provision of services.

Social Workers can also offer support to families in need when resources allow, or may refer them to other services or agencies.

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Making a referral or requesting an assessment or seeking advice

If you want to make a referral, request an assessment or seek advice, please contact:

Monday to Thursday: 8.45am to 5pm

Friday: 8.45am to 4.45pm

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What to do if you're worried a child is being abused or neglected

If you are concerned or worried that a child is being abused or neglected

Please use the following link: Protecting vulnerable children.

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Page last updated:

July 4, 2022