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Maya Angelou Family Contact Service

The Maya Angelou Family Contact service provides supervised and supported contact to families with looked after children.

What we offer

We've recently moved to a brand new purpose-built facility with plenty of activities for all ages. It's easy to find and there are lots of interesting shops, restaurants and green spaces to visit nearby.

All our contact supervisors are fully trained to ensure all children are safe and protected at all times.

They are all DBS checked and hold relevant training on child protection and health and safety and are all qualified in paediatric first aid.

Supervised contact

If a child has suffered, or is at risk of harm during contact we provide a qualified worker to supervise the session.

Supported contact

If no significant risk to the child has been identified, supported contact may be the best option. Staff are available for assistance but there is no close observation or monitoring.

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How it works

  1. We invite social workers to contact our Family Contact Service so we can discuss your needs:
    Tracy Miller - 020 8489 2049 / 07729 735 112
  2. We’ll send you a referral and risk assessment document to complete and return.
  3. Once we receive your risk assessment, we’ll set up a contact planning and agreement meeting. This is where the social worker, manager and contact supervisors meet with all adults having contact with the child/ren. This may involve two meetings if the parents are no longer in a relationship.
  4. The contact session takes place.
  5. We email you a report.

Supervised contact cannot take place at the cinema or swimming pool.

Where supported contact is required, the supervisor will not be expected to pay any long travel or entrance fees; please consider this when planning contact.

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Where to find us

The contact service is five minutes' walk from Wood Green underground station (Piccadilly Line).

Address: 39 Winkfield Road, London, N22 5RP - first left past the Crown Court on Lordship Lane.

See us on a map (external link).

Waiting room Kitchen Wall art - Try to be a rainbow in someone's cloud (Maya Angelou quote) Contact space

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Cost of services

Contact planning and agreement meeting £40
Room only (your own supervisor)£45 per hour
Supervised with report£75 per hour
Supported contact (in local area, and with brief report)£60 per hour
Looked After Children (LAC) review room hire£60 per hour
Non-cancellation of arranged contact£40

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Contact us

If you have any queries regarding contact or wish to request a contact referral and risk assessment document, please contact Tracy Miller - 020 8489 2049 / 07729 735 112 or email

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Page last updated:

14 August 2019

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