Customer Feedback and Service Delivery

Our mission

George Meehan House - Haringey Register OfficeIt is our mission to provide a responsive service that meets the needs of our customers. We believe that it is important to listen to you and take account of your needs as we develop the services on offer.

Your customer experience, views, ideas and suggestions

We welcome your views on our service and use the feedback received to improve our service to you and other customers. We actively collect feedback from customers visiting George Meehan House but you can also give your feedback on this page using our Customer Satisfaction feedback e-form:

Complete our service feedback form

Feedback scores from our customers

We ask our customers to score us out of 10 - see our current scores below:

March 22 Scores

Average score of 9.74 out of 10 from 357 responses

88% of customers scored us 10 out of 10

0.6% 9 out of 10

0.3% 8 out of 10

February 22 Scores

Average score of 9.7 out of 10 from 203 responses

87% of customers scored us 10 out of 10

0.6% 9 out of 10

0.3% 8 out of 10

January 22 Scores

Average score of 9.7 out of 10 from 161 responses

84% of customers scored us 10 out of 10

0.6% 9 out of 10

0.6% 8 out of 10

 

Some recent customer feedback

Polite service, nice venue, quick and heart warming

Friendly staff, beautiful decor and great service

Very helpful staff nice manner

Professional and patient, thank you

Friendly staff

Staff were amazing, so friendly

How nice they were

Quick easy and friendly

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Service Delivery Plan

We have a  Service Delivery Plan 2021/22 (PDF, 375KB) that shows how the Haringey Registration and Citizenship Service is organised.

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Privacy Notices

Haringey Council and the General Register Office manage your data in accordance with the law. Details of how Haringey manages your data can be found on the Privacy Statement page. The Haringey Registration and Citizenship Service GRO Privacy Statement and GRO Annex A can be downloaded below:

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Page last updated:

October 28, 2022