Customer Feedback and Service Delivery

Our mission

George Meehan House - Haringey Register OfficeIt is our mission to provide a responsive service that meets the needs of our customers. We believe that it is important to listen to you and take account of your needs as we develop the services on offer.

Your customer experience, views, ideas and suggestions

We welcome your views on our service and use the feedback received to improve our service to you and other customers. We actively collect feedback from customers visiting George Meehan House but you can also give your feedback on this page using our Customer Satisfaction feedback e-form:

Complete our service feedback form

Feedback scores from our customers

We ask our customers to score us out of 10 - see our current scores below:

September 2021 Scores

Average score of 9.4 out of 10 from 93 responses

1% of customers scored us 6 out of 10

21% 8 out of 10

78% 10 out of 10

October 2021 Scores

Average score of 9.5 out of 10 from 178 responses

1% of customers scored us 6 out of 10

3% of customers scored us 9 out of 10

13% of customers scored us 8 out of 10

83% of customers scored us 10 out of 10

Some recent customer feedback

All arrangements are good

The ceremony looked very formal and organised

Giving the most positive vibes

Nice environment, easy to follow, lovely people

Everything was great, thank you

Organised and helpful

All great, well done great service

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Service Delivery Plan

We have a Service Delivery Plan 2017/18 (PDF, 504KB) Service Delivery Plan 2021/22 (PDF, 375KB that shows how the Haringey Registration and Citizenship Service is organised.

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Privacy Notices

Haringey Council and the General Register Office manage your data in accordance with the law. Details of how Haringey manages your data can be found on the Privacy Statement page. The Haringey Registration and Citizenship Service GRO Privacy Statement and GRO Annex A can be downloaded below:

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Page last updated:

December 6, 2021