Transport Service Consultation

Proposed changes to Haringey Council's passenger transport services for Adults with Learning Disabilities

This Consultation is now closed

You can now view the result of the consultation and the report produced for the Cabinet Member Signing.

What we consulted on?

Passenger transport is what we use to take adults with learning disabilities to and from home and activities during the day. This involves use of a mini bus, driver and escort to help users of this service on and off the bus.

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Current service

We have 21 buses, based at the centres. They are there all the time so they can be used to take users of services out in the community for activities. They also pick up and drop people off at their homes.

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How the service will work in future

We plan to reduce the number of buses kept full time at the day centres by about a third and hire additional buses to support pick up and drop off of people. This change will reduce costs in a way that minimises impact on the delivery of the service.

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What will change?

• There will be new drivers on the buses that pick up from and drop service users off at their home.
• Pick up and drop off times may change.
• It is possible service users may be on the bus for longer than they are used to.
• We will need to plan ahead more as we will have fewer buses based full time at the day centres to ensure that users of the service continue to be able to get to the community activities they have been used to.

Full details are set out in the Passenger Transport Proposal (PDF, 250KB)

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What will not change?

Passenger transport is an important service and everyone who has been assessed as requiring transport for day opportunities will continue to receive this service. Users of the service will:

• Still be picked up and dropped off from their day activities.
• Still go out to activities during the day in the community.
• Continue to be told in advance when they can choose to go out in the community.
• See the same staff at the day centre who will also be used to escort people.

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Reason for proposed changes

With less money to spend, following the Government's Comprehensive Spending Review last year, we have been looking at how we can make efficiencies and still continue to provide a transport service for Adults with Learning Disabilities with less money.

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Why we consulted

Haringey Council is committed to involving users of these services and others in decisions that affect them - especially decisions about the care and support services they receive.

People who use the service, their families and carers, as well as other important stakeholders, helped us develop the consultation proposal. We wanted their views about the proposed changes. This helped us to make the changes with Adults with Learning Disabilities in mind and shape the future of transport services for them.

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When we consulted

The consultation ran 1 - 30 November 2011.

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Who we consulted

• People who use the day centre, their families and carers.
• Other key stakeholders from the NHS, voluntary and independent sector.
• Local people.

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How people were able to be heard and have their say

• By completing our online questionnaire.
• By completing our easy read version questionnaire.
• Alternatively they were able to download and complete a paper version of the questionnaire (PDF, 31KB) and return to the address below:
  • Ermine Day Centre - Transport Service Consultation
    2 Ermine Road
    London N15 6DB
• Email us at: hldp@haringey.gov.uk
• All comments needed to be received by 30 November 2011.

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Meetings and workshops

We hosted a series of meetings/workshops during the month of November 2011 for users of services, relatives and carers. Details of these meetings were as follows:

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What happens next?

All comments and feedback received, together with Equalities Impact Assessments that we are completing, will be recorded and summarised in a detailed report. This helped the Cabinet member responsible for considering this proposal reach a decision on 2nd April 2012 (previously planned to have been January 2012).

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For more information

People who needed any of our consultation documents in other formats were invited to contact Nicole Paterson on 020 8489 1017 or 07967 366 117.

Alternatively, they could contact Mark Heath (advocacy service) on 020 8365 0251.

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Attached Files section

In the table below are various files that ensured you were provided with all the relevant information around the consultation.