Carers Emergency Alert Card
- What is the Carers Emergency Alert Card?
- How will the Carers Emergency Alert Card help you?
- Can I rely on the Community Alarm Service?
- How does the scheme work?
- How much does it cost?
- How can I join the scheme?
What is the Carers Emergency Alert Card?
The Carers Emergency Alert Card will identify you as a carer in the event of an accident.
It is credit card-size so it will fit in a wallet or purse. The card only has your unique PIN number and contact details for the Carers Emergency Scheme. No personal information is recorded on the card.
|Back to topHow will the Carers Emergency Alert Card help you?
- It will give you peace of mind.
- You can be less anxious about going out and leaving the person you care for alone at home.
- If you have an accident or suddenly fall ill, anyone finding the card (for example, emergency services staff) will be able to contact the Scheme, which is run by the Community Alarm Service.
- Staff will look up the carer’s emergency plans in their records and put them into action.
Can I rely on the Community Alarm Service?
The Community Alarm Service is operated by Haringey Council 24 hours a day, 365 days a year for residents who are elderly, disabled or vulnerable and may need to summon help at short notice.
The Service works to the highest quality standards. The Carers Emergency Scheme has a dedicated telephone line and calls are voice recorded.
|Back to topHow does the scheme work?
Carers register with the scheme and provide information about the person they look after (for example, medication) and the names of people who can be contacted in the event of an emergency and who have keys to your home. This information is held by the Community Alarm Service. If the Community Alarm Service receives a call that you have had an accident, they will take action as follows (depending on what has happened to you):
- Contact family or friends to inform them what has happened
- Contact the person you care for and inform them
- Check that the person’s support needs are being met
- Arrange emergency help as required
This service is available to all unpaid carers. Even if you are not able to provide all the emergency contacts, please get in touch; it will not necessarily exclude you from the scheme.
|Back to topHow much does it cost?
There is no charge to carers.
|Back to topHow can I join the scheme?
To join the scheme you must be registered as a carer with Haringey Council.
To register, you can download the registration form from the Register as a Carer page. Alternatively, please contact the Integrated Access Team on telephone 020 8489 1400 and they can post you the registration form.
For general information about the emergency alert card scheme, telephone 020 8489 2365, quoting Carers Emergency Alert Card.
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