Complaints, Compliments and Suggestions

Haringey Council wants the services it provides to be good quality, but things can go wrong. If they do, we need to know so we can put them right and learn from them. We welcome all feedback about our services.

Your feedback helps us to improve our services and helps us make sure that we treat our customers fairly. If you are unhappy with something we have done or not done, please let us know. We would also like to know when we do something well, or if you have a suggestion about something we could do better.

You can provide feedback using whatever method you wish including:

• by completing a feedback form online
• by filling in and returning the tear-out feedback form in the leaflet (available in the attached files section below also available in five other languages) and also available at all Council Offices
• by email
• by fax
• by telephone
• by letter
• in person to any reception point or the relevant service officer

• Providing Feedback about Haringey Council Services
• Compliments or suggestions about Haringey Council Services
• How we deal with a compliment or suggestion
• How we deal with a complaint
• Our complaints procedure
• Complaining about Social Care
• How to contact us
• Common questions
• Feedback about the Council's strategic partners

Faylal ku lifaaqan

Filename	Filetype	Size
annual report 2006-2007.pdf	PDF	1291K
annual report 2004-2005.pdf	PDF	213K
annual report 2005-2006.pdf	PDF	198K
feedback booklet 4-08.pdf	PDF	226K
feedback form - arabic translation.pdf	PDF	338K
feedback form - french translation.pdf	PDF	527K
feedback form - portuguese translation.pdf	PDF	552K
feedback form - greek translation.pdf	PDF	540K
feedback form - turkish translation.pdf	PDF	481K
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