- What are direct payments?
- Who can get direct payments?
- What has to happen before you get direct payments?
- Can I get help with some of these tasks?
- Putting you in control
- How can i find out more?
- Haringey Direct Payments Peer Challenge and Action Improvement Plan
Direct payments are money payments paid to you by the council to pay for your care and support. They are an easy and convenient way of receiving your personal budget, which is the amount of money you need to pay for your care and support.
Direct payments mean that you are in charge, they give you more choice and control over the care you receive and allow you to decide who gives the care and how and when they work with you.
We can offer you help and advice about choosing your care provider. You can also find lists of care providers by visiting Haricare, our directory of services for Adults.
Many people who qualify for care from Adult Services can receive a direct payment. You may be able to get a direct payment if you have been assessed by Adult Services as needing community care services. This includes:
- people with disabilities, sensory impairment, learning disabilities, HIV/AIDS, mental health problems, and older people
- young disabled adults aged 16-17 years
- parents of children under 16 years
Clients who are currently receiving services and new clients can both get direct payments, subject to agreement with the relevant team.
- We will work out how much it would cost to pay for services to meet your care needs, as assessed by your social worker or care manager
- We will then create a support plan showing the areas in your life that you need support with and how your direct payments are going to be used
- You will have to sign a written agreement with us to say that you will spend the money on the services you have been assessed as needing
- You will have to set up a separate current-type bank account with no overdraft facilities to keep your direct payment money in. This account must be solely for the use of Haringey direct payments, nothing else must go in or out of this account
- No cash payments can be made to carers. Payment is by cheque and bank transfer only
- You are expected to keep records of all expenditure relating to your direct payments, including your bank statements
- You will then be in charge of organising your care and paying for it. This means that you will be responsible for things such as:
- Recruiting and employing staff
- Organising and managing your staff’s day-to-day tasks
- Keeping financial records and making returns to the council as requested
At first sight, these responsibilities may seem a little daunting. Don’t worry! A payroll provider can provide you with support for all these tasks.
A Personal Budgets Officer will visit and discuss all these issues and work out with you what you need. The Personal Budgets Officer can provide advice and assistance with recruiting and employing staff, as well as helping you find a payroll service.
The point of direct payments is to give you the freedom and independence you need, not to burden you with paperwork and bureaucracy!
This is our leaflet that explains direct payments in more detail, Putting you in control - Direct Payments leaflet (PDF, 584KB).
If you are interested in receiving a direct payment but are not sure if you qualify choose one of the following options:
- If you are a current service user and you think direct payments might be for you, or if you would like to find out a bit more, you can discuss this with your social worker or care manager
You can also contact us directly at:
- Personal Budgets Team
8th Floor, River Park House
225 High Road
- Tel: 020 8489 8456
- Email: PersonalBudgetsSupport@haringey.gov.uk
Sector Led Improvement Peer Challenge of the London Borough of Haringey Direct Payments Support Services
A Peer challenge of Direct Payment Services including the financial processes was requested alongside the LGA and ADASS London Sector Led Improvement programme. London Borough of Sutton Adult Social Services Housing and Health Directorate agreed to take part in the review with the expectation of identifying and sharing best practice and learning between both Authorities.
- download the Haringey Direct Payment Peer Challenge (PDF,173KB)
- download Direct Payments Review - Improvement Action Plan_updated June 2015 (PDF, 252KB)
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