Winter road maintenance and gritting

How we respond to requests, how to make an urgent request.

Gritting requests

We will respond as quickly as possible to support the emergency services or vulnerable people at risk.

Other requests will be completed if they are appropriate or within the priority process. 

For urgent or emergency requests contact Veolia.

If you are reporting the emergency after 5.30pm, you will need to contact the out of hours team.

Contact Veolia (environmental team)

Out of hours
Office hours
Monday to Friday 9am to 5pm
Saturday to Sunday Closed