Adult Social Care Budget Consultation
Consultation: Proposed Closure of residential care homes, day care centres, drop-ins and the Alexandra Road Crisis Unit
This consultation is closed
Haringey Council has been seeking the views of the families and users of its drop-ins, day centres and residential homes (as well as voluntary, statutory and other service providers) about proposed changes to the delivery of adult social care and the closure of day centres, drop-ins and residential and respite care homes and the Alexandra Road Crisis Unit.
Our three-month consultation launched in January 2011 has ended. Only after councillors had an opportunity to consider the views of local people (and all of the contributions received) was a final decision taken and announcements then made.
Dates of relevant meetings, reports, agendas etc were published on the Council and Democracy pages of the Haringey website, where the procedure for making a representation was also found.
People were advised that they could make further representation to Councillors when they were making their decisions in Cabinet on 19 July 2011 (for Residential Care Homes), on 4 October 2011 (for Day Centres), and on 21 December 2011 (for the Alexandra Road Crisis Unit). The procedure for making a representation can be found under the Council and Democracy section but in principle, a deputation may be received if a requisition is signed by at least ten residents of the borough, states the object of the deputation and is received by the Head of Local Democracy and Member Services no later than 10am, five clear days prior to the Cabinet meeting at which they wish to be received.
Results of the consultation and the outcome of the various Cabinet meetings can be found in the attached files section below.
Update 10 December 2012
Broadwater Lodge has now closed.
Update 8 November 2012 - Residential Homes for Older People
The Red House has now closed.
Update 29 August 2012 - Residential Homes for Older People
Cranwood has now closed. The Red House should be closed by mid-September 2012 and Broadwater Lodge by mid-October 2012, subject to suitable placements being identified for the remaining residents living there.
Update 22 June 2012 - Results of Market Testing of Day Centres
The attached letter informs people of the results of the Market Testing of Council-run Day Centres for Adults (PDF, 33KB).
Update 19 April 2012 - Closure of Whitehall Street
The attached letter (see attached files section below) informs people that Whitehall Street will formally close on 30 April 2012 when the last people who reside there move to their new homes.
Update 13 February 2012 - Closure of 684 and Woodside Day Centres, Whitehall Street and the Alexandra Road Crisis Unit
The attached letters (see attached files section below), inform people:
- that the 684 and Woodside Day Centres will formally close on 29 February 2012 (when the last people who use these services move to the Grange, Haynes, the Clarendon or The Haven Centres)
- that the Alexandra Road Crisis Unit is due close on 15 March 2012
The letters explain the process for new users of services, (or those not currently using the services), who think that they might be eligible for other help and support from Adult Services.
Whitehall Street is now closed to respite users and will finally close at the end of April 2012. We will be separately corresponding about this nearer the time.
Outcome of the Cabinet meeting 20 December 2011 - Closure of the Alexandra Road Crisis Unit
Following careful consideration and much sadness, Cabinet has decided to close the Alexandra Road Crisis Unit. We will be meeting shortly with users, relatives and carers to discuss what happens next.
Dates and times of two meetings we are planning to hold are as follows:
Date, Time and Venue
Thursday, 26 January 2012 4pm-5pm Alexandra Road Crisis Unit
Thursday, 26 January 2012 6pm-7pm Alexandra Road Crisis Unit
We would like to reiterate that the Unit is not due to close until spring 2012. Users will therefore be able to use the service for several more months. Moreover, anyone assessed as needing a service will continue to be able to access services and will receive appropriate support according to their need and eligibility for services. All those who use this service will be involved in a review of their social care and health needs and a personal support plan drawn up with them, ahead of any closure in order to find the alternative most suitable to their needs. These reviews are expected to take place from/during January/February 2012.
Update 20 October 2011 - Drop ins
Abyssinia Court, Willoughby Road, Woodside House and The Irish Centre drop-ins are now closed. Meetings we held with users of services and others in the lead up to the closure established that two viable groups of older people wanted to continue meeting in Woodside House and Willoughby Road as independent constituted groups and we have helped and guided them to a point where they are able to do so. Sadly, there was no interest among those older people attending either Abyssinia Court or the Irish Centre drop-in. Details of suitable local alternatives, including details of lunches held at the Cypriot Centre can be found in the attached files section at the foot of this page.
Former users of drop-in services who think that they might be eligible for other help and support from us, under Fair Access to Care Services criteria, are invited to call us on 0208 489 1400 to ask for an assessment.
Update 17 October 2011 - The Haynes, The Grange, The Haven and Woodside Day Opportunities Centres for Older Adults and the 684 Centre for Adults with Mental Health issues
At its meeting on 4 October 2011 Cabinet decided to close The Woodside and 684 Day Centres; and to keep The Haven, The Haynes and The Grange open by looking at establishing a local authority trading company, staff mutual or passing the management of these centres to an appropriate voluntary or independent sector provider/s (subject to the outcome of market testing and a further period of consultation).
What happens next?
We will be meeting shortly with users, relatives and carers to discuss what happens next. We know this is an anxious and potentially upsetting time for those whose service will now be closing but, until we can meet face to face, Woodside and the 684 Centre will not close until 1st April 2012. Until they do, people will be able to use these centres as usual. For users of The Haynes, The Grange and The Haven, you too will be able to use your services as usual and it’s unlikely that any decision about their future management will be reached before summer 2012.
We will be holding meetings with users of services, relatives and carers to discuss the specifics, including closure plans for 684 and Woodside: timescales, your options and the other things we will be doing to help and will want to discuss the market testing process and consultation with users of The Haven, The Grange and The Haynes as follows:
- Woodside - 7 November 2011, 2pm-3pm at Woodside
- 684 Centre - 8 November 2011, 11.30am-12.30pm at 684 Centre
- The Haven - 8 November 2011, 11am-12noon at The Haven
- The Grange - 10 November 2011, 11.30am-12.30pm at The Grange
- The Haynes - 14 November 2011, 11am-12noon at The Haynes
We will continue to keep you updated through our consultation web page (http://www.haringey.gov.uk/budgetconsultation), by displaying information in the centres themselves and through other local networks. Alternatively, you can contact us at any time by email at FeedbackandSupportforAdults@haringey.gov.uk or call us on 020 8489 1400 (during working hours) if you need more information or speak to Len Weir, the Head of Service (Preventative and Provider Services) or one of the day care centre managers.
Having your say
Formal consultation of all areas was included in the Council's Consultation Calendar.
The online questionnaires that covered the four consultations can be found on the following pages, but please note the consultation is now closed.
- Proposed closure of day care centres
- Proposed closure of drop-in centres
- Proposed closure of residential care homes and bed based respite services
- Proposed closure of the Alexandra Road Crisis Unit
For more information please contact us:
Tel No: 020 8489 1400
If you prefer, you may write to us at the following address:
Adult Social Care Consultation
40 Cumberland Road
All comments and feedback received have been recorded and will be summarised in a detailed report. The report will then be presented to Cabinet (this is the Council's decision-making body) to be taken into account during its deliberations, prior to any decisions being taken.
Key dates for the formal public consultation period are:
|31 January 2011||Public Consultation opened|
|30 April 2011||Public Consultation ended|
|1 May to 31 May 2011||Feedback reviewed and considered|
|7 June 2011||Report to Cabinet on the consultation results/Proposal to close the Drop-ins.|
|27 June 2011||Review of decision to close the drop ins by Overview and Scrutiny.|
|30 June 2011||Special Cabinet meeting to reconsider drop ins.|
|19 July 2011||Report to Cabinet on the consultation results/Proposal to close homes.|
|15 August 2011||Review of decision to close the drop ins by Overview and Scrutiny.|
|18 August 2011||Special Cabinet meeting to reconsider drop ins.|
|4 October 2011||Report to Cabinet on the consultation results/Proposal to close 684 Centre and Older Peoples Day Centres|
|20 December 2011||Report to Cabinet on the consultation results/Proposal to close the Alexandra Road Crisis Unit|
UPDATE 21 December 2011 - CLOSURE OF ALEXANDRA ROAD CRISIS UNIT
Cabinet decided to close the Alexandra Road Crisis Unit when it met on 20 December 2011. The decision is subject to confirmation in the early New Year.
Please note however that, if the decision is confirmed, the Unit will not be closing until spring of 2012 and that users of the service will still be able to use the service over the Holiday period and for several months thereafter.
Moreover, people who need such a service will continue to access services and receive appropriate support according to their need and eligibility for services. All those who use this service will be involved in a review of their social care and health needs and a personal support plan drawn up with them, ahead of any closure in order to find the alternative most suitable to their needs. These would take place from/during January/February 2012.
Please see the attached files section for more details.
Update 9 December 2011 - PROPOSED CLOSURE OF ALEXANDRA ROAD CRISIS UNIT - 9 DEC 11
The report concerning the proposal to consider the closure of Alexandra Road Crisis Unit will be going to Cabinet on 20 December 2011. Supporting documentation (agenda, reports etc) should appear under the 'Council and Democracy' section of the Council’s website about 5 days prior to the meeting.
The meeting is open to the public. Please note that people are able to make further representation when Cabinet makes its decision on 20 December 2011. The procedure for making a representation can be found on the website but in principle, a representation may be received if a requisition is signed by at least 10 residents of the Borough, state the objects of the deputation and is received by Local Democracy and Member Services no later than 10am, 5 clear days prior to the Cabinet meeting at which they wish the requisition to be received.
If you wish to forward any deputation to FeedbackandSupportforAdults@haringey.gov.uk (email address), we will ensure that, provided received within the requisite timescales, it is forwarded on to member Services for you.
We will advise you of the outcome of Cabinet as soon as we are in a position to do so.
Update: Proposed closures and mergers of Day Opportunities Centre for Older Adults and the 684 Centre for Adults with Mental Health issues - 26 Sep 2011
Cabinet will consider the above proposals on 4 October 2011.
Please note that in response to the feedback received during the 12-week consultation period, officers will be recommending the following when Cabinet meets in early October:
That Woodside Day Centre and the 684 Centre close.
That both The Haynes and The Grange and The Haven services remain open but that we look to an appropriate voluntary or independent sector provider/s to provide the service in the future, subject to the outcome of market testing and a further period of consultation.
If Cabinet approve these revised proposals, those services earmarked for closure will close within the planned timescales – no later than 1 April 2012. However, no decision about day care centres has yet been taken but we thought it important that we let you know what will be recommended to Cabinet on 4 October 2011 for their consideration.
We would moreover like to reassure you that, whatever the outcome, vulnerable adults assessed as needing a service will continue to receive such a service which the Council will buy for them or which will be obtainable from one of the centres that it is proposed remains open.
The Cabinet report together with results of the consultation, Equalities Impact Assessments and other relevant documentation should be available under the 'Council and Democracy', 'Cabinet Meetings/Agenda' section of the Council’s website shortly.
Please note that the meeting is open to the public and that you are able to make a representation to Cabinet. The procedure is that you would need to have collected a minimum of 10 signatures and to have alerted the Cabinet Committee’s Manager (tel: 020 8489 2923) 5 clear working days in advance of the meeting or to have emailed us by that date informing us of your intentions on FeedbackandSupportforAdults@haringey.gov.uk as some have already done.
PROPOSED CLOSURE OF ALEXANDRA ROAD CRISIS UNIT - UPDATE 22 SEPTEMBER 2011
The report concerning the proposal to consider the closure of Alexandra Road Crisis Unit will now be going to the 20th December Cabinet rather than 4th October 2011. We are very sorry about the further distress, inconvenience and level of uncertainty caused by this change in date. Until this date in December, the service will continue as usual at Alexandra Road.
Please do not hesitate to contact Len Weir (020 8489 2338), Head of Service for Older People, Yvonne Basio, Interim Deputy Head of Adult Provider Services (020 8365 7287) or the Integrated Access Team on 020 8489 1400 should you wish to discuss this or any other matter pertaining to your or your loved one’s social care needs.
UPDATE 31 AUGUST - CLOSURE OF RESIDENTIAL CARE HOMES - DRAFT GUIDANCE
Following Cabinet’s decision to close Broadwater Lodge, Cranwood and The Red House for Older People and Whitehall Street for adults with learning disabilities, we have produced draft Guidance.
The document will be a living/working one that draws on recognised best practice and is there to aid heads of service, their managers and others involved with detailed aspects of the closure of the homes and the transfer of residents, to do so in a sensitive, safe and thoughtful manner and in a way that appropriately addresses residents and their families’ care and support needs and treats them with care, dignity and humanity.
We are providing you with a copy, firstly so you have an indication of how the closures will be conducted; and in what order and over what sort of period you can expect specific activities to take place.
We are also inviting you to contribute – for example, those of you directly affected or who have been through a similar closure previously could have some important points to contribute.
Any good/new ideas that are relevant will be added on an ongoing basis to the document and our planning; the Guidance will remain 'live' at all times.
Simply let us know if you have any thoughts or comment to make about the guidance.
UPDATE – SPECIAL CABINET 19 AUGUST 2011 – CLOSURE OF COUNCIL-RUN BROADWATER LODGE, CRANWOOD, THE RED HOUSE AND WHITEHALL STREET RESIDENTIAL CARE HOMES
Cabinet considered the points raised by the Overview and Scrutiny Committee; fully considered and discussed the three questions raised by Monday’s Overview and Scrutiny and with very much regret felt they had to uphold the decision to close the homes. This is as a direct result of the unprecedented government imposed cuts, which mean we have to make £41 million in savings across the council during the present financial year.
We will be writing shortly to users, relatives, carers, staff and others about the decision, including advising them of the dates of meetings where we can explain what happens next.
We are committed to finding suitable alternative support for everyone currently at the four homes – and will be working hard with other providers, notably in the voluntary and independent sectors, to ensure that vulnerable adults continue to receive the care they require. We would like to stress that vulnerable adults needing a service will continue to receive such a service which the council will buy for them. All of the services that Haringey buys in the independent sector are quality rated by the Care Quality Commission (CQC) as ‘excellent ‘or ‘good’. The residential care we organise is rated as the best in London.
Discussion points were:
- proposals to close Abyssinia Court, The Irish Centre, Willoughby Road and Woodside House drop-in centres for Older People.
- the withdrawal of funding and support from the Jackson's Lane Lunch Club, and the Cypriot Elderly and Disability Project (CEDP).
Cabinet’s decision of 7 June 2011 to close the drop-ins was referred to the Council’s Overview & Scrutiny Committee for review. Overview & Scrutiny met on 27 June 2011 and, after deliberation, referred the decision back to Cabinet. A special meeting of Cabinet took place on 30 June at which, after further careful consideration, it was decided the closures should go ahead.
Outcome of the cabinet meeting 30 June 2011 - What happens next?
We will now take steps to close the four drop-ins no later than ‘close of business’ on 30 September 2011 and possibly earlier, as well as stop funding the luncheon club; and formalise the withdrawal of management support from the Cypriot Elderly & Disability Project.
We will be holding meetings to discuss the specifics, including closure plans for each of the drop-ins, timescales, alternative sources of provision and the other things we are doing to help.
Dates and times of the meetings for users, relatives and carers are:
- Abyssinia Court - 14 July, 1pm - 2.30pm at Abyssinia Court
- The Irish Centre - 12 July, 1pm - 2.30pm at The Irish Centre
- Willoughby Road - 15 July, 1pm - 2.30pm at Willoughby Road
- Woodside House - 11 July, 1pm - 2.30pm at Woodside House
Details of the proceedings can be found here:
Please find update letter (PDF) in the Attached files section below.
7 and 12 July 2011: Update on Residential Care Homes and Alexandra Road Crisis Unit
Please follow the links below to the report before Cabinet on 19 July 2011 inviting Cabinet to consider the closure of the residential care homes.
Alexandra Road Crisis Unit
The Cabinet date where this matter will be discussed has been deferred to the Cabinet on 4 October 2011. We are very sorry for this change in date and for any further distress or inconvenience this may cause.
Please find the June 2011 update letter in the attached files section below.
We will keep you updated about the outcome and future meetings we are planning with users, relatives and carers as soon as we are able.
- You can contact us at FeedbackandSupportforAdults@haringey.gov.uk or call us on 020 8489 1400 for further information.
30 April 2011
Consultation ended 30 April 2011
The Consultation Feedback is a summary of the issues covered and the points raised to date; copies of the update (PDF, 30KB) and feedback (PDF, 135KB) are displayed in the homes and centres and are also available here to download.
27 May 2011
Proposed closure of homes and centres - update
Please be aware that Cabinet will be considering the proposed closure of the drop-in centres and withdrawal of council funding and support from the Jackson’s Lane luncheon club and Cypriot Elderly and Disability Project on 7 June 2011.
Cabinet is due to consider the proposal to close homes and the Alexandra Road Crisis Unit on 19 July 2011.
While it was originally intended that the report(s) on the day care centres would be considered by Cabinet on 19 July, the decision has been re-programmed and the intention now is that the day care proposal should be submitted to Cabinet on 4 October 2011.
Details to be confirmed in the Council's Forward Plan, the next version of which will be published on 1 June.
7 June 2011
Please follow the links below to the report before Cabinet on 7 June 2011 inviting councillors to consider the closure of the drop-ins.
Recommended Budget Savings Decision (PDF, 192 KB) - Adult Services Proposals in 2011 - Older Persons' Drop-in Centres, Jackson’s Lane Luncheon Club and Cypriot Elderly and Disability Project.
View the background to item 9 and then click on the heading 'meeting' for access to the supporting documentation.
Update 30 June - Drop-ins
Confirmation that a special meeting of the Cabinet will be held on Thursday 30 June 2011 at 3.30pm at the Civic Centre to consider the referral back form the Overview & Scrutiny Committee of the Cabinet’s decision (vide Minute CAB.05 – 2011/12) in relation to Older Persons’ Drop In Centres, Jacksons Lane Luncheon Club and Cypriot Elderly and Disability Project.
The agenda and supporting papers have now been published online.
Outcome of the Cabinet meeting 19 July 2011 - Closure of Residential Care Homes
Discussion points were:
- Proposals to close Broadwater Lodge, Cranwood and The Red House residential care homes for Older People.
- Proposal to close 100 Whitehall Street for people with learning disabilities
On 19 July 2011, Cabinet decided to close Broadwater Lodge, Cranwood, The Red House older peoples residential care homes and Whitehall Street. Cabinet’s decision to close Whitehall Street has however been referred to the Council’s Overview and Scrutiny Committee for review. Overview & Scrutiny will meet on Monday 15 August 2011 at 10.30am.
The meeting is open to the public.
Please note that you can make representation to Overview and Scrutiny when they are reviewing the Whitehall Street decision. The procedure for making a representation can be found under the Council and Democracy section but in principle, a deputation may be received if a requisition is signed by at least ten residents of the borough, states the object of the deputation and is received by the Head of Local Democracy and Member Services no later than 10am, five clear days prior to the Cabinet meeting at which they wish to be received.
Broadwater Lodge, Cranwood and The Red House. We are in the process of writing to and meeting with users, relatives and carers to explain and discuss what will happen next in relation to the 3 residential care homes for older people.
UPDATE 16 AUGUST 2011 - PROPOSED CLOSURE OF RESIDENTIAL CARE HOMES FOR OLDER PEOPLE AND WHITEHALL STREET FOR PEOPLE WITH LEARNING DISABILITIES
Confirmation that a special meeting of the Cabinet will be held on Thursday 18 August 2011 at 2pm in the Council Chamber, Civic Centre to consider the referral of its decision of 19 July 2011back to Cabinet from yesterday’s Overview and Scrutiny Committee .
The agenda has just been published on the Haringey website: Agenda Document for Cabinet, 18 August 2011. Please follow the link Special Cabinet meeting
The meeting is open to the public. Please contact the Cabinet Committees Manager (020 8489 2923) directly if you wish to have your say at the meeting given the short notice.
We will write out again once we know the outcome.
Information in another language or format
Please tell us if you would like information in Shqip, Polski, Kurdî Kurmancî, Français, Soomaali, Türkçe (PDF, 103KB) or another language and/or if you would like information in any of the following formats: LARGE PRINT, on Audio-Tape, or Braille.
Send the form to:
Translation and Interpretation Services,
8th Floor, River Park House,
225 High Road,
There has been some press coverage of why the Council is proposing to make significant changes to services (The Daily Telegraph (external link), Monday 7 March 2011). As some respondents to our consultation on changes to Adult Social Care have raised some of the issues referred to in the article we provide here the Council's response to The Daily Telegraph. However, this response does not form any part of the consultation on changes to Adult Social Care; it is provided for information purposes only.
In the table below are various files that will ensure you are provided with all the relevant information around the proposed actions.
You can also view the Cabinet reports on the proposals on the Cabinet web pages.
|File name||File type||File size|
|Consultation fact sheet||126KB|
|Copy of letter to staff - 20 Dec 2010||126KB|
|Copy of letter to users, families and carers - Dec 2010||141KB|
|Copy of letter to partners||46KB|
|Copy of letter to users, families and carers - Jan 2011||51KB|
|Copy of other letter to faith groups||38KB|
|Equality impact assessment (EQIAs for drop ins, centres, homes and ARCU accompany the respective Cabinet reports).||76KB|
|Frequently asked questions||50KB|
|Cabinet contact list||49KB|
|Consultation Update March 2011||33KB|
|Consultation Letter to Partners||47KB|
|SARCU Homes Centres Follow-up. - June 2011.||69KB|
|Update: Older People’s Drop-ins: users, families and carers June 2011||61KB|
|results of the Market Testing of Council-run Day Centres for Adults (PDF, 33KB)||33.1 KB|
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