Paying for Housing Support Services

We will need to assess your financial situation

Whatever your circumstances, you must fill in a simple form called the Fairer Charging Assessment form. You can get one from your landlord or support provider

Your charges will often be paid with your rent.

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Who does not need to pay for long-term support services?

If you are on Housing Benefit, you pay nothing at all. We will pay your support charges - directly to your landlord or service provider. You will need to fill in the Fairer Charging Assessment form.

Your support provider will help you apply for Housing Benefit.

If you are not on Housing Benefit, you may have to pay some or all of your support service charges. We may still pay your support service charge. You also need to fill in the Fairer Charging Assessment form so we can work out how we can help you.

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What is a Fairer Charging Assessment?

If we have arranged a housing support or social care service for you, a Fairer Charging Assessment combines the total costs of these and works out a fair amount to charge you. This means that you will not pay more than you can afford. This is why everyone must complete a Fairer Charging Assessment form.

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How do we decide what is a fair charge?

The Fairer Charging Assessment is a means test. This means we look at how much money you have each week, and how much money you spend each week.

You will need to show us proof of:

  • your weekly household income, or how much you have coming in. For example, earnings from a job, or you may have a private pension or get a state benefit
  • your own, or a shared joint capital, including savings
  • how much you spend weekly. For example, how much you pay for rent, mortgage and Council Tax.

Queries and appeals

If you are not happy about a decision on charges, you may wish to appeal.

Find out how on the Contributions for Community Care Services page.

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Attached Files